Mandarin / English Support Officer

4 weeks ago


Lothian Region, United Kingdom UKEC Full time

**Job Title**: Mandarin / English Support Officer - UKEC Edinburgh

**Contract Type**: Full-time Permanent

**Working Hours**: Monday to Friday (09:00- 17:30)

**Location**: Edinburgh

**Salary**: £25,000

**Job description**

**Job Title**: Mandarin / English Support Officer - UKEC Edinburgh

**Contract Type**: Full-time Permanent Contract

**Working Hours**: Monday to Friday (9:00-17:30)

**Location**: Edinburgh

**Salary**: £25,000 per annum

**Overall Purpose of the Job**

A dynamic individual who envisions a fun & challenging career in education consultancy and will effectively promote international education and provide support to the sales team.

**The key tasks include but are not limited to**:

- Share responsibility for the recruitment of international students and actively assist the team to achieve recruitment target.
- Provide high quality after-sales consultation and customer service.
- Provide support for the recruitment of international students and actively assist the team to achieve
- Be available for ad hoc and regular company training where necessary and be prepared to deliver information sessions at regular company meetings. Also be available for university information sessions and familiarisation trips.
- From time-to-time undertake other relevant tasks as requested by the centre manager or the company.

**Required Knowledge, Skills and Experiences**:

- Have a university degree in any discipline.
- Have excellent written and verbal communication skills in English and Mandarin.
- Have excellent customer service and communication skills.
- Be responsible, mature, organised, and honest.
- Be a committed team player but also be dependable enough to work individually with minimum supervision.
- Be able to meet targets and deadlines and work well under pressure.
- Be able to demonstrate initiative to develop and improve services.

**Job Types**: Full-time, Permanent

Pay: £25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Life insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Lothian Region, EH2 2ER: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Administrative: 1 year (required)

**Language**:

- Mandarin (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 30/06/2024



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