Csr

7 months ago


Croydon, United Kingdom Volvo Truck and Bus South Full time

**CSR - Croydon**

**Monday to Friday covering a rotating shift**
**- 0600hrs to 1430hrs**
**- 0930hrs to 1800hrs**

An exciting opportunity has arisen to be part of our site in Croydon using your automotive experience achieved in either Commercial or light vehicles.

Are you looking for a role with no 2 days the same? Join our team and be our CSR service advisor.

Use your customer service and admin skills within this role, working within a fast paced environment.

A pivotal role in our service reception at our **Croydon **Site. Whilst covering the service reception you will be looking after the customer, acting as one point of contact. A CSR is involved from the planning stage, on arrival of the customer’s vehicle, whilst the vehicle is serviced or repaired, until the vehicle leaves the dealerpoint. Develop effective customer relationships; proactively promote the services and products available, therefore increasing labour and parts sales.

**Main Tasks / Responsibilities / Authorities**:Service Reception**:Planning**:

- Speak to customers face-to-face and over the phone.
- Act as one point of contact for the customer.
- Confirm details of any planned visits with customers in advance.
- Plan work in to the workshop schedule.
- Create job card/repair order for the work to be carried out.
- **On arrival**:

- Greet all customers on arrival at the Dealerpoint in a professional and friendly manner.
- Clarify for the customer and the workshop the basis for the repair - Retail/ Warranty/ Contract.
- Ensure that all proposed work is correctly specified based on standard IMPACT content, and converted to GDS quotes.
- Be able to convert GDS quotes into repair orders.
- Gain formal (written) customer authorisation for quoted work (Retail/ VCM.)
- Agree timescales for unscheduled work with customers and follow through to completion.
- Ensure that all authorised work is properly codified on the repair order prior to handover to the workshop.
- Be able to convert a workshop repair order into a sales invoice.
- Manage bookings for courtesy cars.

**Benefits**:

- 25 days holiday + bank holidays raising to 30 days with service
- Company pension
- Healthcare plan with access to dental insurance
- Many discounts for family and friends

**Job Type**: Permanent

**Salary**: Up to £29,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person


  • Csr - Croydon

    7 months ago


    Croydon, United Kingdom Volvo Trucks Full time

    CSR - Croydon **Location**:Croydon, GB, CR0 4XB**Position Type**:Professional**CSR - Croydon** **Salary up to £29k + overtime** - Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the...


  • Croydon, United Kingdom Superdrug Full time

    **Why Superdrug?** Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the...


  • Croydon, United Kingdom Simply Lunch Full time

    An exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer based in Croydon, supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial...


  • Croydon, United Kingdom Simply Lunch Full time

    An exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial Team we...


  • Croydon, United Kingdom Simply Lunch Full time

    A rare and exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial...


  • Croydon, United Kingdom Simply Lunch Full time

    An exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial Team we...


  • Croydon, United Kingdom Croydon Council Full time

    Croydon is one of London’s largest and most diverse boroughs, with distinct and varied communities creating an exciting place full of opportunity. We are proud of our heritage, creativity and diversity. Croydon faces the same challenges as other London boroughs: increased demand for adult social care services, homelessness, crime and fear of crime, rising...


  • Croydon, Greater London, United Kingdom Timely Recruit Limited Full time

    Job Title:Corporate Responsibility ConsultantLocation:London/Surrey (Hybrid - 3 days in office a week)Salary:£35,000 - £45,000 (Depending on Experience)We are seeking a Corporate Responsibility Consultant to join our client's team.This is an excellent opportunity to drive sustainable ESG change and make a lasting impact.Key Responsibilities:Consult with...


  • Croydon, Greater London, United Kingdom Timely Recruit Limited Full time

    Job Title:ESG ConsultantLocation:London/Surrey (Hybrid - 3 days in office a week)Estimated Salary:£42,500 - £52,500 per annumTimely Recruit Limited is a leading consultancy firm dedicated to driving sustainable ESG change. We are seeking an experienced ESG Consultant to join our team and play a key role in assessing and documenting ESG aspects in...


  • Croydon, Greater London, United Kingdom Timely Recruit Limited Full time

    Job Opportunity:Elevate Your Career as an ESG Sustainability SpecialistLocation:London/Surrey (Hybrid - 3 days in office a week)Salary:£35,000 - £45,000 (Depending on Experience)We are seeking a passionate advocate for sustainability to join our client as an ESG Sustainability Specialist.This is an excellent opportunity to drive sustainable ESG change and...


  • Croydon, Greater London, United Kingdom Timely Recruit Limited Full time

    Company Overview: Timely Recruit Limited is a world-class consultancy firm dedicated to driving sustainable ESG change.">Salary:£35,000 - £45,000 per annumLocation:London/Surrey (Hybrid - 3 days in office a week)We are seeking an experienced ESG Consultant to join our team and play a key role in assessing and documenting ESG aspects in companies, mapping...


  • Croydon, Greater London, United Kingdom Timely Recruit Limited Full time

    Job Opportunity:Net-Zero Impact SpecialistLocation:London/Surrey (Hybrid - 3 days in office a week)Estimated Salary:£40,000 - £50,000 per annumTimely Recruit Limited is expanding its sustainability team and seeking an experienced Net-Zero Impact Specialist to drive sustainable ESG change. The successful candidate will be responsible for consulting with...


  • Croydon, Greater London, United Kingdom CitySprint Full time

    CitySprint: A Leading Courier ServiceCourier work available 24/7 requires own vehicle. We are seeking experienced self-employed van drivers in Croydon to start immediately.The ideal candidate will have access to over 80,000 jobs per week across the country, offering excellent earning potential for all van sizes.We recently won "Best CSR Initiative" at the UK...


  • Croydon, United Kingdom Isio Group Full time

    We’re growing and want you to be a part of our journey. Administration Assistant - We are seeking an administration assistant to support our pension scheme administration service. You will be required to support the administrators by offering first-line in-bound call support, processing incoming post (both digital and hardcopy), following processes,...


  • Croydon, United Kingdom M E DUFFELL LTD Full time

    Role: Customer Sales Representative Location: Croydon - Remote working and office based 60:40 Starting Salary: £24,000 to £26,000 Company: Duffells Job type: Permanent Duffells is the market leader in the supply of security products to our trade customers. We’ve been established for over 60 years, but we don’t ever want to stand still. Our growth and...

  • Head of Send

    7 months ago


    Croydon, United Kingdom Croydon Council Full time

    **Head of SEND (Transformation and Delivery) - Education - Croydon Council** **Salary**: CSR B (£89,732 - £95,296) Permanent - 36 hours per week **Job Purpose** As a member of the Children, Young People and Education Directorate - within the Education Division extended management team, the Head of SEND will work collaboratively across their department...


  • Croydon, United Kingdom AECOM Full time

    At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and...


  • Croydon, United Kingdom Isio Group Full time

    We’re growing and want you to be a part of our journey. - Administration Assistant - We are seeking an Administration Assistant to support our pension scheme administration service. You will be required to support the administrators by offering first-line in-bound call support, processing incoming post (both digital and hardcopy), following processes,...

  • Senior PR Officer

    6 months ago


    Croydon, United Kingdom Tropic Skin Care Ltd Full time

    Are you a super-connected, skincare-obsessed PR professional who excels at creative storytelling and gets a huge buzz every time you see one of your pitches convert to editorial content in a key title ? Tropic Skincar e i s looking for an enthusiastic, confident, results-driven individual who is full of ideas to take Tropic’s press coverage to the next...


  • Croydon, United Kingdom Isio Group Full time

    We’re growing and want you to be a part of our journey. - Administration Assistant - We are seeking an Administration Assistant to support our pension scheme administration service. You will be required to support the administrators by offering first-line in-bound call support, processing incoming post (both digital and hardcopy), following processes,...