Security Systems Support

7 months ago


Bradford, United Kingdom Kings Security Systems Ltd Full time

_Please note: Initial training will be Monday-Friday 8.30am - 5.00pm then once ready to go onto shifts, it will be rotating shift pattern - 4 on, 4 off - 2 days will be 07.00- 19.00 and 2 days will be 19.00 - 07.00. _
- Salary on training would be £24,000 with the view to move to £26,000 after completion of training. OTE can be expected to be approx. £30,500 per annum with overtime. _

**Key Purpose of the role of job**:
Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the amount of calls being passed onto field-based engineers by use of remote diagnostic tools and advice.

**Benefits**:

- 25 days holiday + 8 bank holidays
- Career development opportunities
- Continued support and training
- Company Health Care Plan including mental health and wellbeing support
- Employee Benefits Programme including shopping vouchers and discounts
- Life Insurance
- Company Pension
- Referral Scheme
- Immediate start available

**Key Job Responsibilities**:

- To provide technical support to end users and engineers both internally and externally
- To ensure prompt and accurate information is scheduled.
- To answer customer telephone calls ensuring internal customer service standards are met.
- To provide a positive experience for customers ensuring prompt and accurate information is captured.
- Any other reasonable requests from the line manager and SLT members.
- To provide support to the Service Scheduling Team when required.
- The post holder will ensure the health, safety and welfare of themselves and their team in accordance with the Kings Policy
- To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
- Report security events or potential events or other security risks to the organisation
- Highlight any issues identity to the relevant parties such as account managers, area managers and line managers.
- Embrace new customers and technologies the company adopts

**Requirements**:
**Essential Requirements for the role**:

- Customer focused
- Excellent telephone manner
- PC Literate
- Team player
- Strong interpersonal and communication skills
- Ability to prioritise workloads
- Be an ambassador for Kings at all times, displaying quality and excellence in all dealings with external and internal customers and suppliers
- Ability to work within a continually changing environment

**Desirable requirements for the job**
- Basic networking experience
- Basic Fire Systems knowledge
- Experience of UDL software
- Experience working on Sentinel plus

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Referral programme

Schedule:

- 12 hour shift
- Day shift
- Night shift

Work Location: In person

Reference ID: SUP


  • Systems Administrator

    6 months ago


    Bradford, United Kingdom Alpha Moisture Systems Full time

    **About us** Alpha Moisture Systems is at the forefront of hygrometer design and manufacture and are proud of our status as the globally recognised leaders in trace moisture measurement. Our extensive range of dewpoint meters, hygrometers and moisture analysers have been specifically designed to meet the most demanding requirements specified by...


  • Bradford, Bradford, United Kingdom Austin Fraser Full time

    About the Role:A leading provider of security solutions is seeking an experienced Field Engineer to join their team in Bradford. As a Security Systems Specialist, you will be responsible for servicing and maintaining security systems at client sites across the UK.This is a fantastic opportunity to work with a well-established company that values its...


  • Bradford, United Kingdom CV-Library Full time

    Due to our continued growth and success, we are looking for experienced and motivated Field Engineer’s ideally based within the West Yorkshire area with an established record within the Security sector, to Service and maintain Security and/or Fire systems throughout the UK. This is a great opportunity to play a key role in a growing company and be...


  • Bradford, United Kingdom Amberstone Security Full time

    **Roaming Security Officer - SIA Licence is essential to be considered for the role** Amberstone provides integrated security solutions through the provision of technology products and manned guarding resources. Our security solutions bridge the gap through the provision of risk based integrated security solutions. Products combine to provide a best return...


  • Bradford, Bradford, United Kingdom Career Makers Full time

    CareerMakers Recruitment is seeking a skilled Security System Engineer to join our client based in the Bradford area, BD4.The ideal candidate will be responsible for:Providing routine maintenance and servicing of security and fire systems on various sites across the UKOffering technical advice and support to ensure optimal system performanceFostering strong...


  • Bradford, United Kingdom Kings Security Systems Ltd Full time

    **Job Title: Mobile Account Executive** - This is an office based role _ **Key Purpose of the Job** To support the Guarding Solutions department by providing timely administration and support. This includes answering telephone calls, liaising with suppliers, dealing with customer enquiries, daily reporting and invoicing support. **Key Job...


  • Bradford, Bradford, United Kingdom Career Makers Full time

    Career Makers Recruitment is currently seeking a highly skilled Security and Fire System Technologist to join our client based in Bradford.In this role, you will be responsible for installing, maintaining, and repairing security and fire systems across various sites in the UK.Key duties include carrying out routine checks to ensure compliance with SSAIB and...


  • Bradford, Bradford, United Kingdom Career Makers Full time

    Career Makers Recruitment is seeking a skilled Security System Engineer to join our client based in the Bradford area.The successful candidate will be responsible for service and maintenance of security and fire systems across various sites in the UK, providing technical advice and support. Key duties include promoting good internal relationships with...


  • Bradford, Bradford, United Kingdom Career Makers Full time

    Job OverviewCareer Makers Recruitment is seeking a skilled Security System Engineer to join our client based in Bradford, UK. As a key member of the team, you will be responsible for ensuring the smooth operation and maintenance of security and fire systems across various sites in the UK.Key Responsibilities:Maintenance and servicing of security and fire...


  • Bradford, Bradford, United Kingdom Career Makers Full time

    CareerMakers Recruitment is currently seeking an experienced Cyber Security Systems Professional to join our client based in the Bradford area.The successful candidate will be responsible for:Providing service and maintenance of security and fire systems on sites across the UKOffering technical advice and support to clientsFostering good internal...


  • Bradford, United Kingdom Kings Security Systems Ltd Full time

    **Control & Response Relief Officer (Hybrid role)** **Location**:Bradford & West Yorkshire **Job Title**: Control & Response Relief Officer **Hours**: 42 - 60hours per week **Salary**: £12.54 (Response)/ £13.64 (Control Operator) **Key Purpose of the Job** This role is a dual support role within our Manned Guarding and Mobile Response division. The...


  • Bradford, United Kingdom Kings Security Systems Ltd Full time

    **Patrol and Response Officer** **Location**:Bradford & West Yorkshire **Job Title**: Patrol & Response Officer **Hours**: 4 on 4 off 12 hour shift patterns Days **Salary**: £12.54 per hour **Key Purpose of the Job** To provide mobile patrol response services to various Kings Security sites, responding to alarm activations, providing support and...


  • Bradford, Bradford, United Kingdom Career Makers Full time

    Career Makers is currently recruiting a Security Systems Maintenance Engineer to work with our client based in the Bradford area.This position involves the maintenance and servicing of security and fire systems across various sites throughout the UK. The ideal candidate will have excellent communication skills and be able to provide technical advice and...


  • Bradford, Bradford, United Kingdom Incentive FM Group Full time

    Job Title: Security Officer in the Courts and Tribunal SystemEstimated Salary: £23,000 - £25,000 per annum.At Incentive FM Group, we are seeking a highly skilled and professional individual to join our team as a Security Officer. As a Security Officer, you will play a vital role in maintaining the safety and security of court users, judges, and staff. Your...


  • Bradford, Bradford, United Kingdom Interface Recruitment UK Full time

    Job Title: Head of Information Systems SupportSalary: £60,000 - £70,000 per annumAbout the RoleWe are seeking an experienced Head of Information Systems Support to join our team at Interface Recruitment UK. The successful candidate will be responsible for leading the delivery of IT operational support and change projects.This is a senior leadership role...


  • Bradford, United Kingdom Career Makers Full time €32,000 - €38,000

    Job Title:Security Systems Engineer Location:West Yorkshire, UK Job Types:Full-time, Permanent Working Hours:8:30 AM - 5:00 PM, Monday to Friday Participation in on-call rota: 1 in 4 or 1 in 6 weekends Competitive salaries and incentive-based schemes Paid door-to-door travel time Company van, mobile phone, Android tablet, and uniform provided ...


  • Bradford, United Kingdom CV-Library Full time

    We currently have an excellent opportunity for a new member to join our growing team at Clear Image Systems as a fire and security systems surveyor/estimator. Job Description As a surveyor/Estimator your role will be to carry out site surveys, prepare system designs and quotations for a wide range of systems including Primarily Fire detection, Access...


  • Bradford, United Kingdom Kings Security Full time

    Key Purpose of the Job Mon-Fri 0700-1600 & 1000-1900 rotation (occasional Saturday) To operate and monitor all systems, including CCTV and intruder within the Grapevine in a professional and efficient manner. To ensure integrity, accuracy and confidentiality of all information gained by compliance with quality standards and legislation, whilst preserving...


  • Bradford, Bradford, United Kingdom Interface Recruitment UK Full time

    Job Title: Advanced IT Systems Support SpecialistSalary: £45,000 - £60,000 per annumWe are seeking an experienced 3rd Line Support Engineer to join our team at Interface Recruitment UK. As a key member of our Information Systems department, you will be responsible for providing high-level service support and maintaining systems and infrastructure.Key...

  • Imac Call Handler

    6 months ago


    Bradford, United Kingdom Kings Security Full time

    **Key Purpose of a Call Handler**: To receive and action incoming telephone calls and any other means of communication, obtaining all necessary information; giving advice when appropriate; allocating an appropriate graded response to calls; and distribute as per standard operating procedures. **Shift Pattern**: 7:00am - 7:00pm day shifts (4 on 4...