Customer Service Executive

4 months ago

High Wycombe, United Kingdom Bucks and Berks Recruitment Full time

**JOB SUMMARY**:

- Full Time, Permanent- Office based- High Wycombe, Buckinghamshire- Salary: £23000 - £27000 per annum + plus bonuses- REF: 54322Our client, a leader in their industry based in Stokenchurch, is looking for a customer focused individual to join their team.

Reporting to the Sales Operation Manager, you will be responsible for providing comprehensive sales and administration support. The role will include customer liaison, quoting and selling insurance policies along with various other administration duties.

**Salary: £23,000 - £27,000 negotiable depending on experience **(plus monthly and annual bonuses based on personal and company performance).

**Key Responsibilities**:

- Dealing with customers by telephone and advising them of the various insurance policies that are available.
- Updating internal systems with sales information.
- Producing necessary documentation for new insurance policies.
- Maintaining various customer records and handle policy renewals.
- Performing further business projects upon request of the Sales Operations Manager.

**Requirements**:

- The ability to deliver outstanding customer service
- Good telephone manner
- Competencies in Microsoft Office packages
- Excellent communication and negotiation skills
- The ability to learn processes quickly
- An interest in Sport is desirable

**What you’ll get**:

- 20 days holiday per annum plus Bank Holidays, increasing by 1 day for each full holiday calendar period worked, up to a maximum of 25 days
- Your birthday off as holiday
- Monthly and annual bonus schemes
- Annual career development plans to allow you to progress and grow within the company
- Opportunities to study for relevant qualifications
- A fun and social working environment
- Peoples Pension Scheme
- Free eye tests

As an equal opportunity’s employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Consultant Details

**LUCY CAMERON**:
Principal Consultant
- call
01628 898899- person

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