Inbound Call Handler

6 months ago


Wallsend, United Kingdom Pareda Recruitment Ltd Full time

.This is an excellent opportunity to join a leading organisation at an exciting time of expansion.

Your responsibilities will include;
- Managing a caseload of more complex queries
- Reviewing cases and communicating the outcome in writing to customers.
- Checking and input data accurately into the system.

It is essential that you have the following;
- Previous customer service and administration experience.
- You will also have have great written and verbal communication skills
- The ability to empathise and problem solve and work with a high degree of accuracy.

In return there is a great working environment, competitive pay and overtime rates, a bonus and the real scope to gain a permanent contract.

INDCE

**Job Type**: Temp to perm
Contract length: 6 months

**Salary**: £12.60-£12.90 per hour

Expected hours: No less than 37 per week

**Benefits**:

- Company pension
- Free parking
- On-site gym
- On-site parking
- Referral programme
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

Reference ID: INDCE


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