Lettings Manager

4 days ago


RossonWye, United Kingdom AMR - Specialist Property Recruiters Full time

A local firm in Ross on Wye are seeking a Lettings Manager to join their expanding office.

This is a rare and varied role and will suit a professional and highly experienced property professional with several years' worth of Lettings experience at either Senior Lettings Negotiator or Lettings Manager level.

Duties to include but not limited to:

- Carrying out regular coaching, feedback and one to one sessions with staff to support skills development.
- Ensuring that legal tenancy agreements are executed compliantly and in a way, that maintains a high level of customer care.
- Working on the annual budgeting process, proposing suitable income and cost levels for the branch.
- Pro-actively researching the local market, competitors within this region, and establishing ways to develop a competitive advantage through local networking.
- Ensuring that any Client / Tenant / Property details that change during the tenancy are updated on the relevant systems and communicated to other relevant divisions within Lettings.
- Pro-actively developing strong relationships with other departments within the firm.
Identifying opportunities to work with and to refer business to other departments/divisions.
- Enhancing and building on the market share
- Attending valuations
- Marketing of properties
- Ensuring that terminations, refunds and deposit releases are executed correctly and efficiently.
- Professional and well presented
- Dedicated and dynamic
- A positive 'can do' attitude
- A full and clean UK Drivers License.
- Experience in Residential Lettings is essential
- Excellent communications skills both written and verbal
- The ability to develop and motivate those around you.
- Willingness to exceed expectations through great customer service skills
- Honest, trustworthy

For more information regarding this role, please call us on.


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