Senior Pension Services Specialist

4 weeks ago

Reigate, United Kingdom Just Retirement Full time

10.3.23 Customer Service, Operations & General Management

**Job Title: Senior Pension Services Specialist**

**Location: Reigate - Hybrid (40% office, the remainder at home)**

**Full time - 35 hours or Part time - open to discussion**

**__________________________**

**The Role**

The role sits within the Defined Benefits team, and is focused on supporting with complex queries, overseeing member servicing activities on a day to day basis and ensuring processes and procedures meet our servicing needs. A large part of this role will involve training and mentoring other members of the team and working with our clients, TPAs and the wider DB team to ensure all member option calculations are accurate and paid on time.

**Example Activities**- Completing/checking colleagues deferred retirement and transfer calculations- Helping mentor and develop the team to reduce any quality issues- Provide oversight for member option activities- Verifying payrolls from TPA

**Skills and Experience**- Previous experience working with a number of defined benefit arrangements, either trust based or with bulk annuities- A good understanding of DB Pensions, specifically around deferred calculations and member options- Able to train junior team members and evaluate their progress against competency targets- A good team worker, able to establish and communicate priorities with a number of people to ensure adequate support is given to the team and TPA- Desirable: Professional qualifications such as RPC, APE, CPC

**Overview of Company**

We’re a specialist UK financial services group focusing on attractive segments of the UK retirement income market but guess what, we’re not your traditional financial services company and we’re not just looking for traditional financial services people.

We need agile operators, who can quickly find solutions and are committed to doing the right thing for our customers. To fulfil our purpose to help people achieve a better later life.

In 2021 we were named as one of the UK’s 100 Best Large Companies to work for and accredited as a 2 star organisation, representing outstanding levels of engagement. Alongside these we were also recognised as one of the Financial Services’ 30 Best Companies to Work For, London’s 75 Best Large Companies to Work For, South East’s 100 Best Companies to Work For and Northern Ireland’s 10 Best Companies to Work For.

**Company Benefits**- A Competitive Salary, amazing Pension Scheme and Life Assurance- Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday- Private Medical Cover and Income Protection, just in case- A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets- Opportunity to progress within your career both in-role and within the company- FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)- A variety of Employee Funded Benefits available to you via our Online Benefits Portal- Plus, several additional purchase options available for you and your loved ones

**Contact Information

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