Senior Billing Specialist

1 week ago

Reigate, Surrey, United Kingdom Opus Technology Full time £2,500


How would you like to work for Opus, one of the UK's largest independent Managed Service Providers who have recently been recognised as "World Class" in the Best Companies to work for Awards?Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting 12 month fixed-term contract opportunity for a Senior Billing Specialist who has similar values, looking to work with some awe-inspiring people in an inclusive and supportive environment that offers valuable training and career development.

Where? Join our Billing TeamThe Senior Billing Specialist role will be responsible for:

Providing support to ensure the monthly bill run is generated accurately & in a timely mannerProactively providing advice on changes to increase the accuracy of every bill runReviewing & amending pricing for customers where requiredEnsuring central spreadsheets & databases are maintained correctly for ongoing effectiveness and accuracyChecking billed data against customer orders & manually bill non-automated billed servicesDealing with customer billing enquiries and closing accountsLiaising with other depts to ensure and improve accuracy of billingChecking supplier invoices tally with data received & raising supplier claimsWorking with your line manager to improve on mistakes, identify ways to improve processes and drive forward efficienciesProvide Sensitive Customer Point of ContactCrown Commercial ReportingComplex Billing queriesSalary c£40k DOE25 Days Holiday + 8 Bank HolidaysHybrid opportunity (2-3 days a week in our Reigate office)Other organisations may call this role Senior Billing Coordinator, Senior Billing Clerk, Senior Billing Analyst, Senior Billing Advisor.

Who? are we looking for? We are seeking a Senior Billing Specialist with:

At least 2 years' experience in a Telecoms Billing roleProven track record of being able to provide deep dive analysis with the ability to produce and provide client bespoke reports specifically when dealing with invoice queriesMinimum of 2 years' experience using the aBILLity billing system or AKJExcellent communication skills both verbal and writtenA pro-active attitude with the ability to build excellent relationships with customersGood problem-solving skills and attention to detailAbility to work autonomously within strict parameters or as part of a team with common goalsIT Microsoft office proficiencyExposure to databasesAt least 5 GCSE's including Maths and EnglishWhat? can Opus offer you?Free daily breakfasts in the officeRegular companywide eventsMonthly 'shining star' employee recognition awardsPension and life insuranceRefer a friend scheme (£1,000)Mental health, financial and legal supportTraining and development plansVarious annual volunteering opportunitiesOption to buy and sell holidayEmployee Dream Ball - Quarterly chance to win £2.5k towards a dreamCulture is important to us as are our valuesWork together to win togetherBe brave and think differentlyOwn it and never give upStrive to be the bestStay curious and keep learningMeet OpusEstablished in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide.

Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.

We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.

We are a Disability Confident employer and Living Wage accredited. part of our exciting success story

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