Key Account Implant

6 months ago

Field Based, United Kingdom Euro Car Parts Limited Full time

**Job Overview**:
We are seeking an experienced Key Account Implant who will act as a conduit between LKQ ECP Group and one of our fast-growing Key Accounts - The RAC.
You will be based full-time in the RAC Head Office at Bescot, Walsall working alongside the RAC Customer Service Team. You will process parts orders for collection at LKQ Euro Car Parts locations for the RAC Mobile SMR Technician Team, ensuring parts are ready for collection prior to their customer appointments. This role will include placing original equipment (OE) dealer buyouts and producing basic excel transaction reports for the RAC management team.
The role will build strategic relationships, providing comprehensive and innovative support alongside our customer and requires someone who is self sufficient and highly professional and a credible ambassador for LKQ ECP Group.

**Why work for LKQ**:
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

**Key Responsibilities**:

- Ensuring RAC Mobile Technician parts orders are raised and ready for collection.
- Completing OE dealer buyouts.
- Providing basic parts technical assistance to the RAC customer service team.
- Assisting RAC SMR technicians with any customer service issues at LKQ Euro Car Parts branches.
- Providing basic excel transaction reports back to the RAC management team upon request.

**Skills and Experience**:

- Strong understanding of all key LKQ Euro Car Parts systems, including Babbage, TopCat and dealer catalogues.
- Basic Microsoft Office skills to include Excel.
- Acting as a key member of the LKQ Euro Car Parts team by actively demonstrating the standards, behaviours, and values of our business.
- Professional to work on client site effectively and support the customers’ requirements.

**What we offer**:

- 22 days annual leave, plus Bank Holidays.
- Bonus.
- Hapi benefits retail discount on multiple retailers.
- Staff discount, purchase car parts at cost plus VAT.
- Genuine career progression and continual ongoing development.
- Pension.
- Access to a 24-hour Employee Assistance Programme, offering financial and wellbeing support.

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