Senior Triage Operative for Single Point of Access

5 months ago

Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

We have an exciting opportunity for a seconded post in the Single Point of Access programme to offer to an existing RBH team member with possibility of extending secondment / permanent position.

This is a clinical post reporting to Operations Director of Urgent Care. During the secondment, the post holder will build up a profile of duties that will sit under the new Single point of access project.

The New Single point of access project is a government initiative asking systems to ensure consistent and rapid access to clinical advice and alternative services, and to reduce unnecessary conveyance, by implementing single points of access for health care professional. Single points of access provide a single, simple route for referrals to hospitals. Qualified clinicians’ staff them, able to ensure patients get referred to the most appropriate service for their needs, resourcing our community partners, SDEC and other stakeholders.

Our aim is to increase clinical assessment of calls in every ambulance control centre. This additional clinical input will ensure that the sickest patients are prioritised for ambulances and that patients who do not need a face-to-face response can be transferred quickly to services more appropriate for their needs.

Our new Senior Triage Operative lead will need to be professional, be an expert in our patient systems, an adaptive learner, be able to offer excellent communication skills, both verbally and written, a problem solver and most of all willing to take on a new challenge giving constructive feedback along the way. Applicants could come from anywhere in the Trust but need to be able to demonstrate high levels of competence in their existing role and have transferrable skills. Duties are expected to include effectively leading a team, presentation of data and project progress to board level, teaching and networking with stakeholders.

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