Salon Receptionist

3 months ago


London, United Kingdom Fox and Vamp Full time

Warmly greet clients, walk them to the proper station and inform assigned staff of their arrival.
- Assist hair stylists with help they made need with extensions rebonding, retaping
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area, building strong client relationships
- Keep on top of the stock file, ensure backwash, retail and hair extensions are all updated on stock files.
- Welcome walk-ins, answer questions about services and schedule appointments based on availability. Ensure salon and all areas are fully stocked and tidy at all times.
- Team meetings / reviews with the staff. Ensure staff are happy and have clear goals reported back to senior management.
- Inform clients about new services and all services we offer
- Do in person and Facetime consultations for hair extensions
- Help with Social Media content filming with the team
- Use intitative daily
- Update client records with contact and billing details, appointments and services offered
- Maintain a tidy reception area

**Salary**: From £13.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Gym membership
- Store discount

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Quarterly bonus

Work Location: In person

Reference ID: Fox & Vamp assistant Manager / Co ordinator



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