Senior IT Practitioner

4 months ago


Devon, United Kingdom Eden Brown Synergy Full time

Eden Brown Synergy is currently working in partnership with a Public Sector Organisation in Exeter which is looking to recruit a Senior IT Practitioner on an interim basis for 6 months initially.

This is a new vacancy for a Delivery Manager. The Digital Workplace team is one of the largest teams within Operation Technology and is lacking a role between the Senior Infrastructure Engineer's and the Service Owner. Working with both roles to help deliver a challenging portfolio of work on a day-to-day basis.

The Digital Workplace team is transforming (we keep evolving) how it focuses its resources to better deliver outcomes for our services that in turn benefit our customers. Providing a proactive, efficient, and reliable IT services. This role would be for 6 months.

The Delivery manager role would focus on:

- Communicating between technical and non-technical team members.
- A focus on keeping the momentum on day-to-day Service and project deliverables.
- Supporting both Senior Infrastructure Engineers and the Service owner.
- Identify obstacles which impact delivery of either a service or a project and set out plans to overcome them.
- Help balance line management responsibilities within Digital Workplace.

Essential Criteria
- Providing delivery confidence and maintaining delivery momentum against an agreed roadmap.
- Team enablement by proactively removing impediments to ensure the teams can get on with the job of delivering value.
- Encourage and facilitate continuous improvement of the delivery team by creating a culture of innovation and skills development.
- Manage Service Acceptance to ensure seamless transition to support teams.
- Communicating between technical and non-technical stakeholders to ensure the team deliver sustained business value.

Eden Brown Synergy is an equal opportunities employer.



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