Front Counter Assistant

5 months ago

Cambridge, United Kingdom Aromi Full time

Aromi Caffe is an independent Café and pizzeria company in the heart of Cambridge.
We offer our customers freshly prepared and authentic Italian food and drinks with a Sicilian twist. Our vision is to give our customers an exceptional eating experience through our warm hospitality, authentic Sicilian delicacies and unrivalled focus on quality. We believe that a business is not a success without happy customers and happy staff.
We are looking for staff for a new, exciting project that will expand the range of experiences we offer to our customers, while maintaining our usual focus on high quality and authentic Sicilian flavours.

We are looking for:
Counter assistant

Your duties will include all work normally covered by that job title or as otherwise directed by your immediate manager. In particular, you shall carry out the following:

- To deliver the best coffee experience to every guest along with the highest levels of customer service. You’ll be making and serving drinks and food to the highest quality possible, operating the till, maintaining stock levels and demonstrating your product knowledge to customers by advising and making suggestions
- To assist in the serving of meals to clients and staff and the setting and clearing of tables
- To assist in the preparation and serving of beverages to clients and staff
- To clean the cafeteria area (floors, cookers etc)
- To wash and dry cafeteria pots/utensils and ensure their proper storage
- To assist in ensuring a high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed
- To report any problems to the shift leader/ supervisor or to one of the directors
- To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems
- To assist in keeping front-of-counter and shop/toilets/ etc... clean and tidy, at all times
- To speak to customers to ensure that they are satisfied with their meals
- On performing your duties, exercise them with due diligence and loyalty such knowledge skill and expertise as may be reasonably be expected of a person carrying out such duties
- From time to time you may be required to take on other duties of which you are capable in addition to or in place of your normal duties

**Requirements**:

- Polite and hard-working, committed to excellent customer service
- Passionate about great food and coffee with a can-do attitude
- Enthusiastic and motivated
- Exceptionally clean and tidy
- Able to work independently as well as part of a team
- Be fluent in spoken English

**Job Types**: Full-time, Part-time, Permanent

Pay: From £11.50 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person

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