1st Line Service Desk Analyst
2 weeks ago
My client has a requirement for a 1st Line Service Desk Analyst on a 3-month initial contract with the view to go permanent. The range of their services run from the provision of outsourced IT functions such as our IT Service Desk, to the design, installation,and support of Audio Visual.
As a 1st Line Service Desk Analyst, you will be working on the technical service desk, assisting users from across the country whilst helping maintain a professional company image with a strong eye for detail.
**This is an on-site role, the client are based in Basingstoke.**
**Responsibilities**
- Supporting around 2,000 users
- Resolving issues with telephone and remote support tools
- Accurately logging issues to pass to 2nd Line
**Technical Requirements**
- Office 365
- Exchange
- Active Directory
- DNS/DHCP/TCP/IP
**Rate**: £110 p/d
If you're a 1st Line Service Desk Analyst, someone who is looking to kickstart their career in IT or know someone that may be interested in this role. Please send across a copy of your CV ASAP.
In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
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