1st Line Support
3 weeks ago
IT Service Desk Analyst - 2nd line
IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK.
As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met.
3+ years technical support experience
~ Windows Desktop environments and Active Directory
~ Strong Microsoft product knowledge
~ Networking knowledge: Strong customer service skills
This will be an office-based role located in Basingstoke. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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