Operations Manager
2 days ago
Residential Operations Manager
Location: Dawlish, Devon
**Salary**: £40,000 - £45,000 per annum
Hours: Full-time - 52 weeks
The role of the Residential Operations Manager is an exciting opportunity for an experienced adult services Manager to join a well-established team.
You will be responsible for leading the CQC registered residential care services within the company's Education division, managing the Registered Managers and ensuring quality of service delivery. All homes have been rated 'GOOD' by CQC
Reporting to the Operations Director for Education this role will have the responsibility of overseeing the quality and performance of our homes to ensure the services are running safely and effectively. The services are small provisions for 2-8 people perhome and the people being supported experience a range of varying learning disabilities, autism, attachment and mental health needs. The combined homes currently support 22 young people between the age of 16-25 years.
As the Residential Operations Manager you will focus on supporting the Registered Managers to run their services in line with the CQC KLoE and the Company ethics and values of 'Nurture, Flourish, Grow'. Through the support of an experienced network of mangersand leaders you will share best practice and help shape the way in which the residential provisions operate.
Main responsibilities
To provide effective and consistent leadership to management teams in order to ensure high quality service delivery and business outcomes within safe and effective environments.
To oversee and ensure the effective use of resources, focusing on the financial performance of the Services, i.e. zero agency use and meeting budgeted occupancy.
To work in conjunction with the Quality Team to establish best practice and ensure fulfilment of applicable contractual Quality and Regulatory Standards appertaining to operation of the services, in order to meet Customer requirements and individual KPIs asset by the business.
To lead on safeguarding oversight across the Education services ensuring effective use of process and safeguarding of all individuals we support.
To create and facilitate the substructure for recruitment within the Services.
To ensure that each of the Services operate with occupancy as set in the contract, financial models or KPI's.
To be care and people centric focused on the outcomes for our People we support and teams. Each decision aligned to our overall group strategy and values.
Lead on the delivery of up-to-date care and support keeping up-to-date with sector developments and/or recognised initiatives.
Be the Responsible/Nominated Individual as required provided by the Company.
Be the Designated Safeguarding Lead, where required, to ensure the safeguarding of all individuals we support.
**Requirements**:
You must have experience of managing within a relevant regulated environment.
Experience of CQC desirable but experience with other care regulators and the ability to learn the requirements of CQC would be acceptable.
**Benefits**:
Not only will you have the privilege of working with wonderful Young People and fantastic colleagues as part of the group you will be entitled to the following benefits:
Employee Pension Scheme
Retail/High-street Shopping Vouchers
Fully paid Holiday allowance
Employee Assistance Scheme
Fully paid induction with extensive ongoing training program
Aid in obtaining extra qualifications and upskilling
Internal progression
Sounds good? Get in touch today with me Gaby K on or hit APPLY
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