Head of Operations

7 months ago


Dawlish, United Kingdom Cofton Holidays Full time

Come lead our beautiful, multi award-winning holiday park

Nestled in the stunning landscape of South Devons coastline, Cofton isnt your typical holiday company. We're an independent family-owned business and we treat our team like family too. We specialise in creating lasting memories for our guests, and we know that all our team integral role in those experiences We are passionate and enthusiastic, and if you are too then we want to meet you

**So, what can we offer**
- Competitive salary
- Bonus opportunities
- A supportive and friendly team
- Being a leader within a company who genuinely cares about our guests, team and corporate responsibility
- Ability to influence and make a real difference
- A fun working environment
- Development opportunities
- Use of our gym and leisure facilities for free
- Access to our benefits system for rewards and discounts
- Health and wellness benefits
- Plenty of discounts on our food, drinks, gym classes, accommodation
- Onsite parking
- All the usual stuff like pension scheme, annual leave etc

**The Role**

At the heart of our company is a genuine commitment to care for our team, our guests and our corporate responsibilities. This core value defines us, drawing guests back over and over and establishing us as a pillar of our community, whilst winning countless awards.

We now have an exciting opportunity for an exceptional leader to join our passionate team of people, where you can make a real impact and drive us forward commercially whilst retaining all those things which sets us apart.

Working alongside our owners and your Department Heads, you will oversee the day-to-day operations of the business, strengthening all aspects of our operational proposition and delivering the Companys strategic vision. Your inspirational leadership and high emotional intelligence will play a pivotal role in guiding our 200+ team members, ensuring a unified direction whilst sustaining and building on our growth and success.

You will have a proven understanding of all areas of Holiday Park operations. Leverage your extensive experience with P&L, resource and labour planning, KPIs and guest experience indicators to ensure strong financial performance and alignment to our business goals. Your strategic mindset will drive continuous improvement in our offerings, creating an environment that not only meets but exceeds guest expectations in terms of overall experience and safety. On a personality note, you will be highly engaging, professional and possesses a genuine passion for maintaining exceptional service and operational standards.

We will give you full support, but there are a couple of things we need:

- Previous experience in a similar role and/or proven experience as a Holiday Park General Manager
- Experience of running a £10m+ multi faceted business
- Experience in building and developing high performing teams fostering a culture of excellence.
- Flexibility with ability to work weekends and bank holidays

Join us in creating unforgettable experiences for our guests and become part of a team where your contributions truly matter. We can't wait to meet you


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