Process Automation Specialist

5 months ago

Heathrow, United Kingdom British Airways Full time

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

**Role: Process Automation Specialist**

**About Us**:Join British Airways as a Process Automation Specialist and become a trusted automation expert. As part of our dynamic team, you will help deliver the world-renowned British Airways service and shape the future of our business. The role sits within the BA Digital Directorate, a crucial area that drives innovation and efficiency across our airline. In return, you’ll find plenty of exciting opportunities to grow and develop, plus outstanding rewards, including fantastic travel benefits.

**Your responsibilities will include**:

- Understanding detailed steps performed in current processes.
- Designing effective solutions and choosing the right technology.
- Ensuring timelines, requirements, specifications, and standards are met.
- Adhering to standardised planning processes, documentation, and approaches.
- Providing training to help teams automate processes quickly and autonomously.

**What You’ll Bring to British Airways**:

- Expertise in developing software solutions in an Agile/DevOPs environment.
- Hands-on experience with automation tools like UiPath or MS Power Platform.
- An open mind and adaptability to transformation.
- Meticulousness and a delivery-focused mindset to ensure reliability for our customers.
- A creative problem-solving capability.
- A continuous improvement mindset.
- An interest in harnessing digital solution technologies.
- Flexibility in the face of change.
- A true passion for our brand and customers.

**Your Experience**:

- A numerate, scientific, or law-related degree or equivalent experience (desirable).
- Proven hands-on experience with automation tools.
- Knowledge of developing software solutions in an Agile/DevOps environment.

**What we offer**:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

**Inclusion & Diversity**

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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