Portfolio Management Office Specialist

7 months ago

Heathrow, United Kingdom British Airways Full time

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

**The role**:Portfolio Management Office Specialist**:
The central Transformation Team stands at the forefront of our journey towards a Better BA by driving change through different parts of the organisation, incorporating Transformation best practices into delivery and maintaining a comprehensive understanding of its overarching impact.

**What you’ll do**:

- Support the Director of Transformation by enabling visibility of the overall portfolio - including all respective initiatives and associated critical metrics via the Transformation tool
- Follow the strategy and direction for Transformation Office data and analytics from extracting appropriate data, designing dashboards, sharing business insights and automating solutions
- Become a Transformation data expert by developing deep knowledge and ensures data used for reports, analytics and insights is appropriate and has integrity
- Investigate problems and identify solutions in collaboration with team members but challenging as required using a structured iterative approach e.g. requirements workshops
- Support and continuously improve Transformation Office procedures and processes, building on industry standard methodology, including prioritisation, planning, risk and dependency managment and assurance.
- Develop, update and maintain the Transformation tool and data quality
- Assists Transformation tool users on process, procedures and services and provide day-to-day support for the tool
- Clearly communicates key insights
- Identifies wider impacts of any decisions and fit with the business plan
- Challenges and influences decision makers in the business area
- Manages own portfolio of work using good project and time management practices without the need for support
- Help to suppy maturity and effectiveness of the Transformation Centre of Excellence and development of the team

**What you’ll bring to British Airways**:

- Good effective communication, influencing at a team level (written and verbal) and successfully handle expectations
- Demonstrable experience of successful delivery of transformation/portfolio management office activities
- Ability to effectively influence individuals & teams (direct/indirect), working together to deliver results
- Manage and maintain relationships with collaborators at all levels
- Works well independently and as part of a team
- Capable of meeting high quality standards
- Effective at prioritising work and staying focused on what is important
- Ability to adapt to dynamically evolving fast paced environment and use your own initiative to problem solve
- Strong attention to detail
- Ability to implement plans to overcome obstacles and achieve goals.
- Able to structure well-defined business problems into a clear and concise set of issues, identifies key partners and scopes the appropriate level of analysis required to deliver insight
- Proficient in use of Microsoft Office, including advanced Excel Skills

**Your experience**:

- Educated to degree level or equivalent experience is advantageous but not essential
- Professional Project Management/Portfolio Management Office qualification/accreditation is desirable

**What we offer**:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

**Inclusion & Diversity**:
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different a

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