Branch Manager- Express Courier
7 days ago
**My clients seeking an experienced BRANCH MANAGER to manage the operations activities of the express operation.The manager must have be able to demonstrate that they have the drive and determination to make this a success.**
**Key responsibilities**:
- Responsible for creating and following business plan, creating budget and forecasts
- Overseeing & motivating over 100 staff members
- Processing shipments within a timely manner
- Connecting shipments to final destinations
- Liaising with domestic carriers
- Building and maintain a good relationships with airlines
- Supporting with negotiating rates
- Setting the policies and framework to manage the relationship with airlines
- IT troubleshooting technical problems related to automation
- Working with stakeholders in management team to keep the facility in good working condition
- Liaising with security and compliance teams to ensure process and functions are in compliance with company procedures and local legislation
- Set KPI's
- performance reviews, development reviews and ensure staff KPI's are agreed to focus on specific targets for career and business growth
- To ensure revenue capture activities procedures are strictly followed up
- Balance quality, productivity and cost to process shipments across various teams.
**Requirements**:
- 5 years + experience within a similar role
- Strong courier/ international shipping experience
- Experience within Ecommerce
- Experience setting budgets
- Good leadership skills
- Quick thinking
- Motivated
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