Administrative Assistant

2 weeks ago


Liverpool, United Kingdom Compass Counselling Full time

**Primary purpose of the job**:
To provide administrative support, with regular evening cover for Compass counselling services including support to the volunteer and staff team to underpin the smooth running of the charity.

The post holder must work professionally at all times, working with sensitive and highly confidential material to provide a high quality, positive experience for clients.

To provide administrative support for the counselling training courses that Compass offers.

**General Duties**:

- Providing a friendly, efficient, and informed front of house service for the local community seeking information about our services
- Providing support for counsellors including dealing with room bookings, appointment bookings and cancellations, liaising and working collaboratively to make best use of resources. Manage telephone referrals from clients from a diverse range of backgrounds using listening skills to gather information to inform the assessment process.
- Providing a wide range of administrative support to the Counselling Service Manager, Chief Executive Officer, and Board of Trustees.
- Working closely with the Operations Manager to ensure the smooth running of the office day to day and ensuring cover.
- Efficient and accurate data inputting to track trends and ensure quality and accountability.
- Data protection adherence and fully confidential working practices to ensure that policy and procedures are maintained.
- General office duties include high quality production of written materials and reports.
- Securing the office within the LCVS building at end of each day.
- Provide administrative support for all aspects of training provision.
- Maintain accurate and robust data according to given processes for service delivery reports.
- Contribute to work carried out by Operations Manager regarding social media and webpages.
- Ability to support the development of high-quality marketing and advertising material.
- Accurate transfer of data between computer systems.

**Job Types**: Part-time, Permanent

Pay: £20,820.00 per year

Expected hours: 21 per week

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 02/05/2024
Reference ID: Admin A 2024



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