1st Line Support Engineer

2 weeks ago


York, United Kingdom Oscar Technology Full time

My client is looking for a 1st Line Support Engineer to join the team. Details of the contract are below:
Day rate: £150 OUTSIDE IR35

Duration: 3 months - with option to turn permanent

Location: York

Start: ASAP**
- Provide 1st line assistance to all users
- Resolve issues including logging and tracking service desk tickets from IT users, escalating where appropriate.
- Install software and upgrade systems as required.
- Manage the new starter and leaver process from an IT perspective, including building and configuring end user devices (desktops, laptops and tablets).

**Who are we looking for?**:

- Strong communications skills
- The ability to deliver great customer service
- Previous experience in an IT role or on a technical help desk would be desirable as you will manage both software and hardware requests.
- Someone with a working knowledge of Windows 10.
- Someone with a basic understanding of desktop software and a basic understanding of hardware and configuration of software and services is essential.

Oscar Technology is acting as an Employment Business in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.


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