1st Line Helpdesk

2 weeks ago


York, United Kingdom Searchability Full time

**Helpdesk Analyst - 1st Line / Windows Server / Networking**

**WE ARE A LEADING PROFESSIONAL SERVICES BUSINESS LOOKING FOR A 1st LINE HELPDESK ANALYST TO JOIN OUR TEAM AND SUPPORT THE USERS AT OUR OFFICES ACROSS THE UK**
- 1st Line Support Analyst
- Based in York, easily commutable by car
- Microsoft tech stack - Windows Server, Office365, Exchange, Active Directory
- Hands on Networking - CCNA desirable
- Salary to £21K

**WHO ARE WE?**

As one of the leading companies in our industry, we can offer Helpdesk Analysts the ideal opportunity to get involved in working in a structured environment with exposure to a broad mix of technologies including Networking tech, Windows Server, Active Directory,Exchange and cloud based, Office 365 systems. There is significant opportunity for career progression as well, so if you have some commercial Helpdesk experience then we can offer you a great chance to move your career forward in a tech focussed business.

**WHAT WILL YOU BE DOING?**

**WE NEED YOU TO HAVE**
- Good academic background in IT
- Experience in a Helpdesk Support environment
- Windows and MS Office knowledge - Software and Operating Systems
- Exchange Server administration and troubleshooting
- Hands on Networking, patching and cabling

**IT'S NICE TO HAVE**
- CompTIA / CCNA certifications
- Excellent Customer Service Skills
- Clear Communication

**TO BE CONSIDERED**

**KEY SKILLS**

Helpdesk Analyst - 1st Line / Windows Server / Office / Exchange / Active Directory / Networking



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