Temporary Void Administrator

6 months ago

Hertford, United Kingdom MCP Property Services Full time

**This role is to cover maternity leave for a duration of 9 months**

**Job Title: Void Administrator**

**Reports to: Contract Supervisor**

**Job Purpose**

To support Contract Supervisor & DLO with administrative tasks relating to the allocation of sub-contractors work in the Voids contracts.

**Main Responsibilities**
- To have an excellent knowledge of Service Connect, updating, uploading information and adding codes, specifications, orders and closing orders once complete;
- To ensure the void tracker is updated and void packs are prepared for the client;
- To liaise with clients to get approval for orders/VO’s;
- To manage calls, resolve first stage complaints and measure customer satisfaction levels;
- To co-ordinate sub-contractors and DLO diaries/workload;
- To liaise with sub-contractors regarding raising PO's (electrics / works and EPCs and R&D Surveys);
- To liaise with the commercial department and chase NIC’s/EPC’s;
- To take part in meetings, supervision, training as requested by the supervisor;
- To manage A&A work which includes a recorded tracker;
- To undertake other duties commensurate to the grade of the post;
- To use information technology systems to carry out duties in the most efficient and effective manner. To achieve personal appraisal targets, as agreed by the line manager;
- To carry out duties and responsibilities in accordance with the Company’s customer care standards;
- To be committed to the Company’s values and to demonstrate this commitment in the way duties are carried out;
- To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation;
- To carry out duties and responsibilities in accordance with the Company’s Health and Safety Policy and relevant Health and Safety legislation;
- At all times to carry out responsibilities/duties within the framework of the Company’s Equal Opportunities Policy.

**Other duties.**

The duties and responsibilities above are not exhaustive. The jobholder may be required to undertake other duties that may be required from time to time within the general scope of the position. The jobholder will also be required to operate within the terms of his / her contract of employment and the policies and procedures that are contained from time to time in the Company Handbook.

**Job Type**: Temporary contract
Contract length: 3 months

Pay: £23,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Hertford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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