Learner Engagement(Enrolment Advisor)
3 weeks ago
1. Work to and achieve key performance targets, in line with budget profiles and conversion metrics.
2. Working closely with the Business Development and Compliance team, you will be responsible for providing a high-quality and robust enrolment experience to TRN Learners and employers.
3. In collaboration with the Business Development team, you will move their new business pipeline through the enrolment process.
4. Work with the Business Development team to coordinate and manage the referral process from established employer accounts.
5. Deliver pre-enrolment information sessions to prospective learners and their line managers and mentors on a 1-2-1 and group basis.
6. Ensure learners and line managers are fully informed of programme expectations, commitments, and outputs.
7. Provide effective information, advice and guidance to all learners and employers both prior to and during the enrolment process, actioning any queries as they arise.
8. Liaise with learners and line managers to book in information and enrolment sessions in a timely manner.
9. Discuss initial assessment requirements with learners and support learners to understand their importance and value.
10. Support learners through the enrolment process, ensuring all necessary quality and compliance documentation (electronic or web based) required for funders and other key stakeholders is completed, signed (where applicable) and first line checked and validated as error-free.
11. Maintain regular communications with learners and employers working proactively to keep them engaged and motivated through the process.
12. Monitor engagement and attendance of learners and employers and relay any issues back to Business Development team and any agreed stakeholders involved.
13. Working with the Compliance and Delivery teams, support the smooth transition of learners and employers from completion of the enrolment process to their induction and programme start.
14. Maintain accurate data and records with respect of a learner’s progress through the enrolment process.
15. Use effective reporting tools to provide employers with updates on learners and their progress through the enrolment process.
16. Report on monthly enrolment outputs and progress.
17. To attend and participate in meetings.
18. Represent the business at key stakeholder events, marketing and promoting the Company in a positive image, being able to respond to business opportunities.
**Safeguarding & Equal Opportunities**
19. To ensure own health, safety and welfare at work reporting any relevant issues to line manager.
20. To comply with company health & safety policies, procedures, practices and risk assessments and report any concerns or necessary changes.
21. Carry-out employer health and safety and safeguarding checks as required.
22. To comply with the company’s Safeguarding policy, Equality & Diversity policy and associated procedures.
23. To comply with GDPR and Data Protection Legislation and company confidentiality procedure.
**Continuing Personal Development (CPD)**
24. Attend training events/forums/courses as required and contribute to business improvement and own continued professional development.
25. To participate in the staff supervision, appraisal and development system and agree objectives with the line manager and ensure they are achieved.
**Other**
26. To plan and prioritise own workload to ensure positive outcomes and work to a consistently high standard.
27. To comply with all company values, policies, procedures and codes of conduct.
28. Undertake such duties as may be required commensurate with the level of responsibility and nature of the job in discussion with your line manager or directors of the Company.
**Salary**: From £23,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Learner engagement: 1 year (preferred)
Work Location: In person
Application deadline: 18/03/2024
Reference ID: HO24
-
Learner Engagement and Enrolment Officer
1 week ago
Gateshead, United Kingdom TRN Train Ltd Full time1. Work to and achieve key performance targets, in line with budget profiles and conversion metrics. 2. Working closely with the Business Development and Compliance team, you will be responsible for providing a high-quality and robust enrolment experience to TRN Learners and employers. 3. In collaboration with the Business Development team, you will move...
-
Learner Engagement Manager
3 weeks ago
Gateshead, United Kingdom Pertemps Newcastle Work Based Learning Full timeLocation: Gateshead/North East We have an immediate opportunity for an experienced Learner Engagement Manager to join a reputable Training Provider based in Gateshead. Although this is an office-based role and you will be responsible for signing up new learners to Traineeship, Study/Employability Skills Courses and Apprenticeship Programmes, enrolling the...
-
Learning & Skills Advisor - Exams
2 months ago
Gateshead, United Kingdom Gateshead Council Full time**Learning and Skills Advisor - Exams** Learning and Skills are recruiting Learning and Skills Advisors - Exams to join a dynamic and supportive team. You will lead on the administration and organisation of exams, including co-ordinating and taking part in invigilation and liaising with awarding organisations. You will be experienced administrator in a...
-
Learning & Skills Advisor - Customer Experience
2 months ago
Gateshead, United Kingdom Gateshead Council Full time**Learning and Skills Advisor - Customer Experience** Learning and Skills are recruiting Learning and Skills Advisors - Customer Experience to join a dynamic and supportive team. You will be based on our busy reception desk, helping learners and staff navigate the centre. You will take a lead in coordinating the centre activities. You will be experienced...
-
Learning & Skills Advisor- Curriculum Support
1 month ago
Gateshead, United Kingdom Gateshead Council Full time**Learning and Skills Advisor - Curriculum Support** **Full Time, 37 hours per week** Learning and Skills are recruiting Learning and Skills Advisors - Curriculum Support to join a dynamic and supportive team. You will be experienced administrator in a business or educational setting, used to following procedures, inputting and collecting information from...
-
Learner Recruitment and Progression Officer
2 weeks ago
Gateshead, United Kingdom Gateshead College Full timeAre you passionate about helping Adult Learners kickstart their careers? Do you have a track-record of engaging employers, supporting individuals to gain employment and a natural rapport which motivates and inspires people? If so, we have an exciting opportunity for you to join our team. Gateshead College is committed to supporting students and preparing...
-
Recruitment Consultant
5 days ago
Gateshead, United Kingdom FIRST Full time**Company Introduction**: FIRST is an accredited learning and development agency specialising in enterprise skills for young people, early-stage founders, and professionals. We collaborate with educational institutions, local authorities, businesses, and community organisations to address high unemployment and low business startup rates. Our mission is to...
-
Learning & Skills Advisor - Sales & Digital
1 month ago
Gateshead, United Kingdom Gateshead Council Full time**Learning and Skills Advisor - Sales and Digital Marketing** Learning and Skills require a Sales and Digital Marketing advisor to join their busy and dynamic team. You will be responsible for identifying, contacting and recruiting learners and employers to our provision through telephone, digital and face to face marketing, meeting targets for engagement...
-
Learning & Skills Advisor - Sales & Digital
2 weeks ago
Gateshead, United Kingdom Gateshead Council Full time**Learning and Skills Advisor - Sales and Digital Marketing** Learning and Skills require a Sales and Digital Marketing advisor to join their busy and dynamic team. You will be responsible for identifying, contacting and recruiting learners and employers to our provision through telephone, digital and face to face marketing, meeting targets for engagement...
-
Apprenticeship Advisor Apprentice
16 hours ago
Gateshead, United Kingdom My Learning Skills Full time**Apprenticeship Advisor Apprentice**: Business Administration Level 3 15 months **Overview**: **Gateshead Council Learning and Skills**: EVISTONE RD, NE9 5UR **£222.38** ****Per Week **37.5 Hours** Per Week **Role and Responsibilities**: - Engaging with applicants to our apprenticeship vacancies - Engaging with Employers to promote the benefits...
-
Engagement Lead
2 weeks ago
Gateshead, United Kingdom Launch Group Full timeThe Launch Group are currently recruiting on behalf of NECA for an Engagement Lead for their new GAP Programme in the North East Hours: Full-time (35 hrs) Some flexibility for evening / weekend working will be equired. Monday to Friday **Salary**: £29,500 per annum The GAP Programme’s Engagement Leads are responsible for establishing and maintaining...
-
Apprentice Service Advisor
2 months ago
Gateshead, United Kingdom Stoneacre Motor Group Full timeThe Vacancy Stoneacre Motor Group are offering an exciting and unique opportunity for apprentices to start their career within a phenomenally successful and ever-growing company. This excellent opportunity has arisen for the right candidate to undertake an apprenticeship with Stoneacre Motor Group, to become a fully trained Service Advisor. Stoneacre...
-
Apprentice Service Advisor
2 weeks ago
Gateshead, United Kingdom Stoneacre Motor Group Full timeThe Vacancy Stoneacre Motor Group are offering an exciting and unique opportunity for apprentices to start their career within a phenomenally successful and ever-growing company. This excellent opportunity has arisen for the right candidate to undertake an apprenticeship with Stoneacre Motor Group, to become a fully trained Service Advisor. Stoneacre...
-
People Engagement Specialist
3 days ago
Gateshead, United Kingdom Northern Gas and Power Full time**Hi, we’re NGP!** At NGP, we’re proud to be the largest energy consultancy in Europe, managing business energy portfolios for over 30,000 clients. Our team of experts guide businesses of all sizes, from SMEs to global organisations, in purchasing their energy contracts with ease and efficiency. Join our global family, with modern and vibrant offices...
-
Health and Safety Advisor
5 days ago
Gateshead, United Kingdom Irwin & Colton Full timeHealth, Safety and Environment (HSE) Advisor Gateshead | £45,000 + Car and Great Benefits Irwin & Colton has been engaged by a high profile Tier 1 contractor to recruit a Health and Safety Advisor within their infrastructure division. The role is focused on helping to ensure the safe delivery of major capital works projects within the water utilities...
-
Customer Service Trainee
3 weeks ago
Gateshead, United Kingdom FIRST Full time**Salary**: £13,000 per year **Benefits**: - Casual dress - Company events and pension - Flexitime and work from home options - Free and on-site parking - Referral program Schedule: - Flexitime, Monday to Friday - Must be able to commute or relocate to Newcastle upon Tyne Customer Service Trainee - Newcastle upon Tyne Start your career in a dynamic...
-
Customer Service Apprentice
2 weeks ago
Gateshead, United Kingdom FIRST Full time**Salary**: £13,000 per year **Benefits**: - Casual dress - Company events and pension - Flexitime and work from home options - Free and on-site parking - Referral program Schedule: - Flexitime, Monday to Friday - Must be able to commute or relocate to Newcastle upon Tyne Customer Service Trainee - Newcastle upon Tyne Start your career in a dynamic...
-
Health and Safety Advisor
5 days ago
Gateshead, United Kingdom Irwin & Colton Full timeHealth, Safety and Environment (HSE) Advisor Gateshead | £45,000 + Car and Great Benefits Irwin & Colton has been engaged by a high profile Tier 1 contractor to recruit a Health and Safety Advisor within their infrastructure division. The role is focused on helping to ensure the safe delivery of major capital works projects within the water utilities...
-
Business Administration Apprenticeship
2 weeks ago
Gateshead, United Kingdom FIRST Full time**Salary**: £13,000 per year **Benefits**: - Casual dress - Company events and pension - Flexitime and work from home options - Free and on-site parking* Schedule: - Flexitime, Monday to Friday Do you want to invest in yourself and in your career? So whether you are looking to start or change your career, our apprenticeship is the perfect opportunity...
-
Business Administration Apprenticeship
2 weeks ago
Gateshead, United Kingdom FIRST Full time**Salary**: £13,000 per year **Benefits**: - Casual dress - Company events and pension - Flexitime and work from home options - Free and on-site parking* Schedule: - Flexitime, Monday to Friday Do you want to invest in yourself and in your career? So whether you are looking to start or change your career, our apprenticeship is the perfect opportunity...