Housing Assistant

**How you'll make a difference**:
***
- As a Housing Assistant you will be assisting households into temporary and longer term accommodation contributing to the Councils statutory duty to provide safe emergency accommodation and relieve homelessness.**What will you be doing?**
- You will be responsible for identifying and assessing suitability of offered accommodation for households.
- You will lead the sign-up processes and ensure documents are accurate.
- You will be required to maintain accurate electronic records for all households and placements within emergency accommodation and private sector access schemes.
- You will establish good, professional relationships with housing benefits, households, partner agencies and external providers.
- You will assist with rent collection and maintaining budgets/financial information.

**What we need from you**:
***
- You will have an NVQ 3 qualification or equivalent in housing and support environment experience.
- You should have excellent written and verbal communication skills.
- It is essential that you to have relevant practical experience in Administration and that you enjoy problem solving and providing high level customer service.
- You will have an ability to confidently use IT systems, databases, Microsoft office packages. As well as, experience demonstrating basic numeracy skills.
- You will have general knowledge of the relevant Housing legislation.
- Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.**How a career at South Gloucestershire Council is different**:
***
- We know our team work best when they have balance in their lives and we offer genuine **flexibility** to help them achieve that **work/life balance**.
- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our** training and development** offer, which helps make the greatest long-term difference in work.
- What’s special here is the strength of the **team ethos**, the support and the training.
- Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.- We're building and shaping communities which people are proud of.
- We're working with the most vulnerable in our community to help them achieve what they want in life.
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
- We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.**We’re making a difference, be part of it**Salary From**:

- £25,409

**Salary To**:

- £27,852

**Hours per week**:

- 37

**Vacancy type**:

- Permanent

**Location**:

- Kingswood Civic Centre

**Team**:

- Procurement, Commissioning and Contracts

**Advertising End Date**:

- 31 Jan 2023