Housing Assistant

**How you'll make a difference**
As a Housing Assistant you will be assisting households into temporary and longer term accommodation contributing to the Councils statutory duty to provide safe emergency accommodation and relieve homelessness.
**What will you be doing?**:

- You will be responsible for identifying and assessing suitability of offered accommodation for households.
- You will lead the sign-up processes and ensure documents are accurate.
- You will be required to maintain accurate electronic records for all households and placements within emergency accommodation and private sector access schemes.
- You will establish good, professional relationships with housing benefits, households, partner agencies and external providers.
- You will assist with rent collection and maintaining budgets/financial information.

**What we need from you**:

- You will have an NVQ 3 qualification or equivalent in housing and support environment experience.
- You should have excellent written and verbal communication skills.
- It is essential that you to have relevant practical experience in Administration and that you enjoy problem solving and providing high level customer service.
- You will have an ability to confidently use IT systems, databases, Microsoft office packages. As well as, experience demonstrating basic numeracy skills.
- You will have general knowledge of the relevant Housing legislation.

Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.
**How a career at South Gloucestershire Council is different**:

- We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance.
- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
- What’s special here is the strength of the team ethos, the support and the training.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of.
- We're working with the most vulnerable in our community to help them achieve what they want in life.
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it
**Salary**: £25,409 - £27,852
**Hours per week**: 37
**Vacancy type**: Permanent
**Location**: Kingswood Civic Centre
**Team**: Procurement, Commissioning and Contracts
**Advertising End Date**: 31 Jan 2023
REF-202 518