Hybrid - Customer Services Agent
2 weeks ago
Reference:
- 778899999111535383- Sector:
- Call Centre Representative, Call Centre/Customer Service- Salary:
- £12 Per Hour- Town/City:
- Milton Keynes- Contract Type:
- Full time- Date Posted:
- 15/11/2023 09:27:00**Additional Information**:
- This role is temporary, transitioning to a permanent position.
- Salary: £12.00/hour for a 35-hour workweek.
- No weekend work required.
- Shifts on a rota: 08:00-16:00, 09:00-17:00, 10:00-18:00, 12:00-20:00.
**About the Role**:
My client is seeking dynamic individuals to join their thriving customer support team.
Are you seeking an opportunity to showcase your commitment to delivering exceptional service.... If you've answered 'yes', then this is the role for you
**YOUR IMPACT**:
Join a team that places utmost emphasis on passion for customer service. Whether you're seasoned in the domain of customer service or are keen on building your career here, your expertise and dedication will be invaluable to us.
**IMPACT**:
Our division excels in creating seamless experiences for our customers. From day one, you'll play a critical role in maintaining our three core customer support principles: customer focus, process innovation, and risk management.
**Key Responsibilities**:
- Address incoming customer calls; provide account information, product insights, and proactive account servicing.
- Foster strong relationships with customers, addressing service issues efficiently.
- Assume responsibility for customer inquiries, escalating when necessary.
- Ensure meticulous documentation of service efforts for each customer.
- Prioritize quality, as monitored through call recordings and case audits.
- Meet and exceed established goals, emphasizing superior service delivery.
- Uphold professional communication standards with customers and internal teams.
- Engage in ongoing compliance and remedial training.
- Understand operational risks and identify emerging concerns.
- Drive operational excellence through active project participation.
**Skills**:
- Self-motivated with a keen eye for detail.
- Outstanding interpersonal and negotiation abilities.
- Strong problem-solving acumen.
- High adaptability with a genuine desire to assist others.
- Team-oriented mindset.
- Excellent analytical skills, geared towards process improvement.
- Stellar written and verbal communication.
**Education & Qualifications**:
- Experience in retail banking or insurance environments (desirable).
- Familiarity with administrating and servicing investment/SIPP products (desirable).
Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
-
Hybrid - Customer Services Agent
4 weeks ago
Milton Keynes, United Kingdom Parkside Office Professional Full timeMy client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID WORKING) **Shifts**08:00-16:00, 09:00-17:00, 10:00-18:00, 12:00-20:00 (This is on a rota) **Location**: Milton Keynes **YOUR IMPACT** We're looking for people that have a passion for customer service and digital banking to join our growing...
-
Hybrid - Customer Services Agent
7 days ago
Milton Keynes, United Kingdom Parkside Recruitment Full timeReference: - 22adxaqdfaqdfqdf222- Sector: - Call Centre Representative, Call Centre/Customer Service- Salary: - £12 Per Hour- Town/City: - Milton Keynes- Contract Type: - Full time- Date Posted: - 16/02/2023 14:07:00My client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID...
-
Hybrid - Customer Services Agent
6 days ago
Milton Keynes, United Kingdom Parkside Recruitment Full timeReference: - xsbvgcfd fx v- Sector: - Call Centre Representative, Call Centre/Customer Service- Salary: - £12 Per Hour- Town/City: - Milton Keynes- Contract Type: - Full time- Date Posted: - 17/03/2023 17:00:00My client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID WORKING) **Shifts**08:00-16:00,...
-
Hybrid - Customer Services Agent
5 days ago
Milton Keynes, United Kingdom Parkside Recruitment Full timeReference: - 2vgffvgsscdscsacccc- Sector: - Call Centre Representative, Call Centre/Customer Service- Salary: - £12 Per Hour- Town/City: - Milton Keynes- Contract Type: - Full time- Date Posted: - 18/03/2023 15:00:00My client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID...
-
Hybrid - Customer Services Agent
5 days ago
Milton Keynes, United Kingdom Parkside Recruitment Full timeReference: - ppppppppppplp- Sector: - Call Centre Representative, Call Centre/Customer Service- Salary: - £12 Per Hour- Town/City: - Milton Keynes- Contract Type: - Full time- Date Posted: - 14/04/2023 18:00:00My client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID WORKING) **Shifts**08:00-16:00,...
-
Hybrid - Customer Services Agent
4 days ago
Milton Keynes, United Kingdom Parkside Recruitment Full timeReference: - xskajxisaxjasjxi- Sector: - Call Centre Representative, Call Centre/Customer Service- Salary: - £12 Per Hour- Town/City: - Milton Keynes- Contract Type: - Full time- Date Posted: - 16/04/2023 12:00:00My client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID...
-
Hybrid - Customer Services Agent
4 days ago
Milton Keynes, United Kingdom Parkside Recruitment Full timeReference: - jjjjjjvgrfrfffffff33- Sector: - Call Centre Representative, Call Centre/Customer Service- Salary: - £12 Per Hour- Town/City: - Milton Keynes- Contract Type: - Full time- Date Posted: - 14/05/2023 15:00:00My client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID...
-
Hybrid - Customer Services Agent
4 weeks ago
Milton Keynes, United Kingdom Parkside Recruitment Full timeReference: - 22dfbgvfvbrhdgrr- Sector: - Call Centre Representative, Call Centre/Customer Service- Salary: - £12 Per Hour- Town/City: - Milton Keynes- Contract Type: - Full time- Date Posted: - 20/02/2023 17:41:00My client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID...
-
Hybrid - Customer Services Agent
4 weeks ago
Milton Keynes, United Kingdom Parkside Recruitment Full timeReference: - 2vgffvcaksposamkl- Sector: - Call Centre Representative, Call Centre/Customer Service- Salary: - £12 Per Hour- Town/City: - Milton Keynes- Contract Type: - Full time- Date Posted: - 20/03/2023 19:42:00My client Marcus by Goldman Sachs are looking for a Customer Service Agent. Working Hours: 35 hrs per week (HYBRID...
-
Customer Service Executive
7 days ago
Milton Keynes, United Kingdom wild recruitment Full timeI currently am working on a position as a Customer Service Executive, for a reputable growing company in Milton Keynes. **As a Customer Service Agent you will be**: - You will be supporting customers with their queries - Be consistent delivering a high level of customer service. - Administration is also a key part of the role and having an eye for...
-
German Speaking Customer Service Agent
6 days ago
Milton Keynes, United Kingdom 1st Choice Rec Full timeOur client is expanding their Customer Service team and is currently recruiting for a German Speaking Participant Agent based in the Milton Keynes office, working within a fun and energetic team. **Position**:German Speaking Participant Agent **Hours**:Monday to Friday, 9am to 5.30pm (A mix of working from home and the office) **Salary**: £21,000 -...
-
French Speaking Customer Service Agent
6 days ago
Milton Keynes, United Kingdom 1st Choice Rec Full timeOur client is expanding their Customer Service team and is currently recruiting for a French Speaking Participant Agent based in the Milton Keynes office, working within a fun and energetic team. **Position**:French Speaking Participant Agent **Hours**:Monday to Friday, 9am to 5.30pm (A mix of working from home and the office) **Salary**: £21,000 -...
-
Customer Services
6 days ago
Milton Keynes, United Kingdom Midpoint Communications Full time**VACANCY - MILTON KEYNES** Job Title: Customer Service Agent - Telecommunications Sector Company Overview: Join a dynamic and innovative telecommunications company dedicated to providing exceptional customer service experiences. At our company, we believe in connecting people and businesses seamlessly through our advanced technology solutions. As a...
-
Customer Service Agent
6 days ago
Milton Keynes, United Kingdom Teletrac Navman Full timeTRACKSTAR: The smarter choice for Stolen Vehicle Tracking - reuniting cars with their owners since 1999. Our state of the art, constantly evolving technology Tracking systems are recognised Europe-wide. This role supports our Trackstar customers and is a great opportunity for someone looking to** build on their current office-based customer support...
-
Estate Agent
4 weeks ago
Milton Keynes, United Kingdom Connells Group Full timeOTE: £25,000 - £28,000 - Uncapped Commission - Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Milton Keynes **working in our well known **Wilson Peacock** estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading...
-
Customer Service Executive
7 days ago
Milton Keynes, United Kingdom EAC Consulting Group Full timeThis role is a hybrid working set up with 2 days from home, 2 days from the Milton Keynes office and 1 day from their customers site in Lutterworth. *Immediate starts are available* **On Offer for the Customer Service Executive** - Annual Salary of £23,500 - Hybrid Working - 2 days from home / 2 days in MK office / *1 day in Lutterworth office - *Travel...
-
Customer Service
6 days ago
Milton Keynes, United Kingdom IMServ Europe Ltd Full timeIMServ, the power behind energy efficiency At IMServ, we help our customers use energy better. Our people retrieve energy data from some of the UK’s largest energy consuming organisations. The industry relies on the information our people produce to trade, bill and understand billions of pounds of energy each year. Our specialist services, operated by our...
-
Customer Service Apprentice
4 weeks ago
Milton Keynes, United Kingdom KEITS Training Services Ltd Full timeThis is an exciting customer service apprentice opportunity. This office based role will assist in all aspects of delivering a high quality customer experience. Working as part of a driven sales orientated field and office based team you will be the first point of contact for all incoming calls and will also be tasked with ensuring orders are processed from...
-
Customer Service Advisor
7 days ago
Milton Keynes, United Kingdom CCA Recruitment Full time**Role: Customer Service Advisor - Fixed Term Contract (good possibility of extention or perm)** **Location: Milton Keynes - hybrid working (mix of office and home)** **Salary: £21,525 + bonus + great benefits** **Contract: 6 Month FTC** **Hours: 35 hours per week** **Shifts: 9am-5pm Mon-Fri and 1 in 3 Sat 9am-5pm** **An exciting opportunity for an...
-
Sub Agent
4 weeks ago
Milton Keynes, United Kingdom FC CIVIL SOLUTIONS LIMITED Full time**About us**: Ferrovial Construction is the engineering and construction arm of the Ferrovial Group. The company has presence in 6 main markets. It is a member of Spain’s blue-chip IBEX 35 index and is also included in prestigious sustainability indices such as the Dow Jones Sustainability Index and FTSE4Good. We deliver value-driven, complex...