Customer Service Executive
3 weeks ago
This role is a hybrid working set up with 2 days from home, 2 days from the Milton Keynes office and 1 day from their customers site in Lutterworth.
*Immediate starts are available*
**On Offer for the Customer Service Executive**
- Annual Salary of £23,500
- Hybrid Working - 2 days from home / 2 days in MK office / *1 day in Lutterworth office
- *Travel expenses are paid for when travelling to Lutterworth office
- Great hours: Monday to Friday 8.45am - 5.30pm
- 25 days holiday + bank holidays
- Excellent office location in Lambeth
- Discounted gym membership & online benefits
- Great company culture with opportunities to progress
**Duties for the Customer Service Executive**
- As Customer Service Executive you will report to the Customer Service Manager and primarily focus on providing excellent customer service, ensuring that key measures of success are achieved.
- Working alongside the Business Managers, as Customer Service Executive you will ensure that customers commercial targets are met.
- Gain an in-depth knowledge of their customers requirements to ensure that their needs are met.
- The Customer Service Executive will attend monthly and weekly customer meetings, providing feedback on levels of service performance.
- Work with customers to ensure they are maximising productivity with their product.
**The ideal Customer Service Executive**
- Naturally be a people person who enjoys building relationships with people over the phone or face to face.
- Be able to multi-task and prioritise their workload.
- Having a willingness to learn and be techsavvy
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