Operations Support Specialist

7 months ago

Bristol, United Kingdom BOEING Full time

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

BDUK is a subsidiary of the Boeing Company and currently employs over 2000 people in the UK. BDUK is responsible for delivering several exciting contracts to our UK Defence customers including E-7 AEW&C, P-8A Maritime Patrol Aircraft, C4ISTAR Services, Through Life Support for the Chinook and Apache Fleets, Logistic Information Services and Training Services.

As a BDUK employee, you may have access to flexible working arrangements, benefits packages, employee incentive programs and study assistance. You will also have access to many resources that you will be able to access in order to inform and support your development throughout your career with us.

This position is for a **Maintenance Operations Specialist **to support Boeing Defence UK’s Maintenance and Modification capabilities across multiple sites and aircraft types in the UK, and continued growth in these areas. This is a full-time role based at Bristol with hybrid working options and travel to other sites as required.

**Role & Responsibilities**:

- Working with the BDUK Operations and Programme teams to develop innovative aircraft Maintenance Repair Organisations (MRO) solutions and support the development of BDUK operations functions proposals for future platform capability.
- Working with SMEs / focals for each aircraft platform at each site and lead the lead the development of Vertical Lift and Fixed Wing new capability and future enhancements for aircraft such as the Chinook, Apache, Poseidon and Wedgetail. The role will also support the Operations functions developing functional SME support to autonomous systems.
- Working directly to Operations Senior Business Manager, the Maintenance Operations Support Specialist will play a key role during proposal and estimation, mobilization and provide key support to the teams delivering aircraft maintenance services in execution.

With a background in aircraft maintenance repair and overhaul (MRO) the Maintenance Operations Support Specialist will have a wealth of knowledge and experience in MRO processes, techniques and best practice.

**Competencies**:
Communication:
Using a variety of media, clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Continuous Learning:
Demonstrates an interest in personal learning and development. Seeks feedback from multiple sources about how to improve and develop; modifies behavior based on feedback or self-analysis of past mistakes. Takes steps to develop and maintain the knowledge, skill, and ability to perform.

Customer Focus:
Makes customers and their needs a primary focus of one's actions.

Lean and Process Management:
Discovers new opportunities and solutions for problems by looking beyond current practices and using innovative thinking. Tries different and novel ways to deal with work problems and opportunities.

Quality:
Provide products and services that meet the highest technical and quality standards, regulatory requirements, and company policies and processes and embrace first-time quality as a way of life - not accepting, creating or passing any defects and speaking up.

Safety Awareness:
Identifying and correcting conditions and behaviors that affect employee, public, and customer safety; upholding safety standards; demonstrating proactive safety culture leadership.

Regulation:
Knowledge of Regulatory Articles and experience generating and/or auditing compliant processes within the context of CAA. EASA or MRP Pt 145.

Processes:
Knowledge of responsibilities and tasks performed by various Aircraft Maintenance departments/disciplines. Knowledge of the interaction between departments/disciplines and how their products/processes affect one another and impact non-maintenance processes (e.g., Engineering, Supply, Logistics, Business).

Analytical Skills (Technical):
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.

**Required Experience**
- Previous experience of working across MRO functions such as shop floor maintenance/production, technical planning, production planning, production control, technical services with experience of the SAP or GOLD MRO ERP system’s the Maintenance Operations Support

**Preferred Experience & Skills**
- Ability to interact with senior military and company officials
- Ability to work independently under time constraints and pressure
- Excellent communication and people skills
- Possess detailed knowledge of maintenan

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