Customer Advisor

6 months ago

Welwyn Garden City, United Kingdom Boots Full time

Summary
Job Reference:

- 227127BR
Welwyn, Garden City Howard Centre

Permanent

30 hours per week

**The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.**

**The importance of your role.**

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

**What you’ll be doing day to day.**

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

**How will you do it?**

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.

**What you’ll need to have.**

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

  • Customer Advisor

    6 months ago

    Welwyn Garden City, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Welwyn** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    5 months ago

    Welwyn Garden City, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 10 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £13.02 per hour (Inclusive of an £0.81 per hour, store specific location allowance)** **B&Q Welwyn Garden City** We believe anyone can improve their home to make life...

  • Customer Relations Advisor

    5 months ago

    Welwyn Garden City, United Kingdom Country Court Full time

    **Customer Relations Advisor - Oakview Lodge Nursing Home, Princes Avenue Welwyn Garden City -Part of the Country Court Family** **Hours: 37.5 Hours per week -Monday to Friday** **Salary OTE £39,000 (£25,000 BASIC & £14,000 Commission for an on-target performance)** Care about people as much as the numbers? Are you a switched-on salesperson with a big...

  • Customer Relations Advisor

    6 months ago

    Welwyn Garden City, United Kingdom Country Court Full time

    **Customer Relations Advisor - Oakview Lodge Nursing Home, Princes Avenue Welwyn Garden City -Part of the Country Court Family** **Hours: 37.5 Hours per week -Monday to Friday** **Salary OTE £39,000 (£25,000 BASIC & £14,000 Commission for an on-target performance)** Care about people as much as the numbers? Are you a switched-on salesperson with a big...

  • Customer Experience Advisor

    2 months ago

    Welwyn Garden City, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Welwyn Garden City, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Customer Service Advisor

    5 months ago

    Welwyn Garden City, United Kingdom Barclays Full time

    **Customer Service Advisor** **Welwyn Garden City** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Christmas Customer Advisor

    6 months ago

    Welwyn Garden City, United Kingdom Boots Full time

    Summary Job Reference: - 217170BR Welwyn, Garden City Howard Centre Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our The Howard Center Howardsgate Welwyn store. Available shift patterns: 7am till 6pm Monday till Saturday **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity,...

  • Customer Advisor

    6 months ago

    Welwyn Garden City, United Kingdom B&Q Full time

    **About the role** **Part time - 20 hours per week** **Permanent contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £0.75per hour, store specific location allowance)** **B&Q Welwyn** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Parts Advisor

    1 month ago

    Welwyn Garden City, United Kingdom CV-Library Full time

    Parts Advisor Up To £27,000 Basic Salary + £2,500 Bonus Tuesday To Saturday Working Hours (39 Hour Week) Well-Established Motorcycle Main Dealership Environment Manufacturer Training & Career Progression Previous Automotive Parts Experience Required 22 Days Holiday + Bank HolidaysWe have an exciting opportunity for a Parts Advisor working within...

  • Service Advisor

    1 month ago

    Welwyn Garden City, United Kingdom CV-Library Full time

    Service Advisor Up To £27,000 Basic Salary + £2,500 Bonus Tuesday To Saturday Working Hours (39 Hour Week) Well-Established Motorcycle Main Dealership Environment Manufacturer Training & Career Progression Previous Automotive Aftersales Experience Required 22 Days Holiday + Bank HolidaysWe are currently advertising on behalf of an...

  • Customer Advisor

    6 months ago

    Welwyn Garden City, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Stock Flow** **Part time - 30 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9:45pm** **UK Notional hourly rate £13.02 per hour (Inclusive of an £0.81 per hour, store specific location allowance)** **B&Q Welwyn Garden City** We believe anyone can improve their home to make...

  • Parts Advisor

    6 months ago

    Welwyn Garden City, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Parts Advisor Vacancy - Welwyn!** *** **Parts Advisor Required in Welwyn!** **Up To £31,000 Salary + Bonus** **40 Hour Week Monday To Friday (7am - 4pm / 8am - 5pm)** **Well-Established Accident Repair Bodyshop Group Environment - Amazing Perks & Benefits** We are in search of a Parts Advisor to join our Client’s Accident Repair Bodyshop in the...

  • Liz Earle

    6 months ago

    Welwyn Garden City, United Kingdom No.7 Boots Full time

    Welwyn Garden City, Hertfordshire Part-Time Permanent Passionate about people and beauty? Build a career with Liz Earle... As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our team. As a Liz Earle Customer Advisor (Retail Sales Associate) you’ll be...

  • Customer Service Advisor

    5 months ago

    Welwyn Garden City, United Kingdom PayPoint Network Ltd Full time

    Full Time Customer Service Advisor - Monday - Friday 9am - 5.15pm - £21,630 per annum - Welwyn Garden City AL7 1EL - **Why are we recruiting?** We are passionate about our retailers at PayPoint, they are at the heart of our business and we always want to ensure we deliver exceptional customer service. We have a Contact Centre based at our head office in...

  • Parts Advisor

    4 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom Perfect Placement Full time

    Parts Advisor OpportunityWe are seeking a skilled Parts Advisor to join our team at a well-established Motorcycle Main Dealership in the Welwyn area. As a Parts Advisor, you will play a vital role in the success of the business, supplying both Trade and Retail Customers with parts.Key Responsibilities:- Provide an excellent level of customer service to both...

  • Customer Service Advisor

    5 months ago

    Welwyn Garden City, United Kingdom PayPoint Network Ltd Full time

    **Why are we recruiting?** We are passionate about our customers and retailers at PayPoint, they are at the heart of our business, and we always want to ensure we deliver exceptional customer service. We are looking for advisors to handle contact from customer who use “The Payment Exception Service” this service is a way for people who do not have a bank...

  • Utility Service Advisor

    4 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom Smart10Ltd Full time

    Smart10Ltd is seeking a bright and enthusiastic Utility Service Advisor to join their team. As a key member of the customer service team, you will be responsible for managing utility customer service queries to resolution within agreed timescales.Key Responsibilities:* Manage customer service queries to resolution within agreed timescales* Build...

  • Motorcycle Service Advisor

    4 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom Perfect Placement Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at a well-established Motorcycle Main Dealership in the Welwyn area. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Professionally communicate...

  • Customer Service Advisor

    6 months ago

    Welwyn Garden City, United Kingdom Brian Robson Coachworks Limited Full time

    We are a second generation, family run accident repair business with sites in St Albans, Welwyn and soon to be Hatfield. Ideally you’ll be able to work across all our sites on a rota basis and we will be flexible to ensure the rota fits with your personal circumstances. Due to expansion, We are looking to recruit a friendly and highly organised Customer...

  • Service Advisor

    6 months ago

    Welwyn Garden City, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location**: Volvo Milton Keynes **Hours**: 47.5 hours per week, including Saturday mornings on a rota basis **Salary**: up to £28000 Basic plus OTE up to £36,000 (site dependent) **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...