Customer Service Advisor

3 weeks ago


Liverpool, United Kingdom Page Personnel Full time

Great opportunity working within a well known business.
- Permanent, full time role with great benefits.

**About Our Client**:
Based in Liverpool, our client is a leading provider in the not-for-profit and charities sector. With a workforce of over 150 employees, they strive to make a positive impact on their local community by providing essential services to those who need it most.
- Providing accurate and timely information to customers
- Maintaining a high level of professionalism and customer service at all times
- Working closely with the customer service team to meet service level agreements
- Assisting with the resolution of customer complaints
- Contributing to the continuous improvement of customer service procedures and practices
- Participating in training and development opportunities
- Adhering to company policies and regulations

**The Successful Applicant**:
A successful Customer Service Advisor should have:

- An educational background in a relevant field
- Proficiency in using customer service software and Microsoft Office Suite
- Excellent communication and interpersonal skills
- A strong commitment to providing excellent customer service
- The ability to work as part of a team and independently

**What's on Offer**:

- A yearly salary of £22,000, with an estimated range of £19,800 to £24,200
- Generous holiday leave
- Opportunities for professional development
- A supportive and friendly workplace culture
- The chance to make a positive impact in the Liverpool community



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