Customer Support Advisor

4 weeks ago


Hemel Hempstead, United Kingdom Trinity Estates Full time

**Ref**

19785

**Location**

Head Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN

**Working pattern**

Monday to Friday 0900 - 1715

**Salary**

£23,000 per annum

**Closing date**

30/04/2024

**Description**

**Position: Customer Support Advisor at Trinity Estates**

**Location: Hybrid/Hemel Hempstead**

**Working Hours: 09:00 - 17:15, Monday - Friday**

**Salary: £23,000 per annum**

**About Trinity Estates**:
Trinity are one of the largest residential property management companies in England and Wales.

Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.

Trinity is part of the Trinity Property Group, an Odevo Group Company.

**Benefits**:
The company offers various benefits, including:

- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.

The role of **Customer Support Advisor **is responsible for providing an ongoing and efficient customer focused support service to Property Managers and clients.** **Key responsibilities and tasks include:

- To interpret and respond to all enquiries in a polite, timely, professional and friendly manner.
- To deal with instructions and issues that arise on the administration of the portfolio with the ability to evaluate all options before making a decision on the appropriate action.
- Be able to present a logical argument verbally on the phone, as and when required so to do, in a straightforward, polite and business-like manner.
- Ensure all written communications are presented in a clear, concise and grammatically correct format.
- To** **contribute actively towards ensuring continuance and accuracy of processes in order to achieve maximum client retention rate.

**Qualifications and Skills**:

- Clear communication skills both written and verbal.
- Excellent listening skills.
- Be able to effectively prioritise your workload within a busy and fast-paced environment.
- The ability to interpret and respond to a variety of enquiries in a reasoned, precise and grammatically correct manner with empathy and understanding.
- Be able to present a logical argument verbally in a straightforward, polite and business-like manner.
- The ability to make decisions, having first evaluated all options and support the same with factual information.

**Application Process**:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.



  • Hemel Hempstead, United Kingdom Trinity Estates Property Management Full time

    Keen for that work life balance? We are offering flexible working patterns and can accommodate your needs! Would you prefer to work school hours, or prefer part-time hours to suit your personal circumstances? Then this may be the role for you! We would love to hear from you if you are interested in joining our fantastic Customer Support team! **Customer...


  • Hemel Hempstead, United Kingdom NHS Professionals Full time

    **About The Role**: Are you looking for a new customer service role offering remote working, full training, and the opportunity to complete an accredited qualification in customer service? We are currently recruiting Customer Support Advisors to join our National Service Centre - a thriving inbound call-centre operating remotely throughout the UK. **Work...


  • Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

    We are now recruiting for Customer Support Advisors for a well-established, international business, with offices based in Hemel Hempstead, working closely with the team based in their modern and luxurious offices based in the Apsley area. This position is going to be on an initial temporary basis to start at the end of March, this is to work on a new...


  • Hemel Hempstead, United Kingdom Trinity Estates Full time

    Customer Support Advisor (Out of Hours) position at Trinity Estates Location – Homebased     Working Hours – 17:00 – 00:00 Monday – Friday Salary – £23,000 per annum About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the...

  • Customer Advisor

    3 weeks ago


    Hemel Hempstead, United Kingdom Berry Recruitment Full time

    Customer Advisor - Full Time!Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead.Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your role will...

  • Customer Advisor

    3 weeks ago


    Hemel Hempstead, United Kingdom Berry Recruitment Full time

    Customer Advisor - Full Time! Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead. Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your...

  • Customer Support Advisor

    30 minutes ago


    Hemel Hempstead, United Kingdom Trinity Estates Full time

    Customer Support Advisor (Out of Hours) position at Trinity Estates Location – Homebased     Working Hours – 17:00 – 00:00 Monday – Friday Salary – £23,000 per annumAbout Trinity Estates:Trinity are one of the largest residential property management companies in England and Wales.Working with leading house builders across the country, Trinity...

  • Customer Advisor

    3 weeks ago


    Hemel Hempstead, United Kingdom Berry Recruitment Full time

    Customer Advisor - Full Time!Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead.Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your role will...

  • Customer Advisor

    2 weeks ago


    Hemel Hempstead, United Kingdom Berry Recruitment Remote Work Freelance Full time

    Customer Advisor - Full Time! Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead.Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your role...

  • Customer Advisor

    6 days ago


    Hemel Hempstead, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 18.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.75 (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Hemel Hempstead** We believe anyone can improve their home to make life...


  • Hemel Hempstead, United Kingdom Dingo Recruitment Ltd Full time

    We require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties.This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with; * An excellent career in a stable, growing business * Investment in your training and...


  • Hemel Hempstead, United Kingdom NHS Professionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...


  • Hemel Hempstead, United Kingdom Zoom Recruitment Services Full time

    An Inbound Customer Sales Advisor is required for a successful trade company based in the Hemel Hempstead area. You will be handling a high number of inbound customer calls, processing sales orders, answering enquiries and resolving complaints appropriately. As a Customer Sales Advisor you will maintain an excellent customer service level and communicate...


  • Hemel Hempstead, United Kingdom Barclays Bank PLC Full time

    Customer Service Advisor Hemel HempsteadSalary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more benefitsShift -...


  • Hemel Hempstead, United Kingdom Trinity Estates Full time

    **Ref** 19639 **Location** Head Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN **Working pattern** Monday to Friday 0900 - 1715 **Salary** Competitive **Closing date** 29/02/2024 **Description** **Customer Accounts Advisor position at Trinity Estates** **Location - Trinity Estates - Vantage Point, 23 Mark...


  • Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

    We are pleased to be recruiting for a Customer Service Advisor to join a company based in Hemel Hempstead that offer fantastic in-house training, scope for progression, an excellent company bonus scheme and much more! The starting salary for this position is £21,000 with the potential to rise once monthly bonus kicks in. This is a fully office-based...

  • Customer Advisor

    2 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom Berry Recruitment Full time

    Customer Advisor - Full Time! Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead. Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your role...


  • Hemel Hempstead, United Kingdom NHS Professionals Full time

    **About The Role**: **Customer Support Team Leader** Can you lead a team to deliver exceptional customer service? Are you flexible and adaptable to assist where needed? Would you like to work for a high performing organisation that works in the heart of the NHS and whose People Vision is for you to be the best you can be? Would you like to be part of...


  • Hemel Hempstead, United Kingdom Corus Consultancy Full time

    **On behalf of our client, Corus Consultancy is recruiting for a Customer Sales Advisor to ensure highest level of sales as well as providing an exceptional customer service in a fantastic location (Hempstead, HP3).** **Roles & Responsibilities**: - You will be dealing effectively with sales enquiries from customers over the telephone and face to face,...


  • Hemel Hempstead, United Kingdom Pertemps Network Group Full time

    **Customer Sales Advisor Hemel Hampstead**: - 271101461**£25,500 Per Annum** - Full Time**Permanent** **Hemel Hempstead, Hertfordshire** **Retail** **Job Description**: - Are you passionate about providing exceptional customer service while contributing to the success of a dynamic company? We are looking for a dedicated and customer-centric individual...