Provisioning Executive
2 weeks ago
**Salary**: Negotiable - depending on experience
**Location**: Waters Edge, Clarendon Dock, Belfast BT1 3BH
**Working Hours**: Monday to Friday, 9am - 5:30pm (37.5 hours)
**Heard of us?**
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
**The role **
The main focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success of our rapidly growing Telecoms Solution.
**What will you be doing as a Provisioning Executive?**
- Ensuring all orders are kept fully updated with accurate notes on our CRM system
- Accurate and timely processing of customer orders in line with our own SLAs and customer requirements
- Efficiently monitor and self-manage work flows internally and with third parties
- Liaise with carriers, networks and suppliers to ensure any delays or issues are quickly identified and resolved
**What experience / skills are we looking for?**
- Good organisation and ability to multitask
- A good team player & can-do attitude
- Strong attention to detail and consistent accuracy
- Good knowledge of Microsoft Office Products
- An ability to demonstrate initiative in problem solving
**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
- An accessible and approachable Senior Management team
**Still curious?**
Broadband, Operations, Telecoms, Provisioning, Fixed Line, Telco, Telecommunications, Client Services, Customer Service, Administration, Admin, Customer Care
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