Warehouse Administrator
6 months ago
**Owens Group are looking for a Warehouse Administrator & Customer Support Advisor for our Operation in Cardiff**
**Working Hours: 09:00 - 18:00 Monday to Friday**
**Salary**: PS28,000 per annum
Transport & Stock Management
Working with computerised systems
Problem solving/logical thinking
Working unsupervised, continually managing time and prioritising work to meet tight corporate deadlines.
**Specific Skills**
Computer skills - Excel
Good communication skills, interaction at all levels internal and external.
Geographical knowledge
Team player with a flexible Can-Do attitude
**The Role**:
Managing order / deliveries on the computerized system.
Carry out stock checks and stock counting working with the Warehouse Team. Liaising any discrepancies back to the customer and team internally.
Collate and file all forklift check sheets and associated documentation.
Investigate and solve customer issue. Ensure all discrepancies are dealt with and entered onto the computer system.
Keep accurate records of discussions or correspondence with customers ensuring all paperwork in office matches correctly with that in the warehouse.
Adhere to customer service procedures, policies and standards for department ensuring all data is accurately entered onto the computer system and up-dated as per procedure.
Ensure delivery times are on Stirling and failures are logged on CS Tracker
Ability to develop on-going rapport with customers and colleagues and obtain relevant information (and documents) from all parties.
Ability to build strong professional relation with customers / colleagues.
Support Customer Service Team during busy periods.
Any other duties as required.
Owens Group is committed to equality of opportunity.
Company discount benefits
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