Growing Older Co-ordinator

7 days ago

Hartlepool, United Kingdom Citizens Advice Hartlepool Full time

Citizens Advice Hartlepool are recruiting for a position to Growing Older Coordinator. This post will support the successful development and implementation of an initial 3 year programme to promote positive ageing experiences for people 50+ living across Hartlepool.

This is a perfect opportunity for a focussed individual with great communication skills and a passion for working with older people.

**Responsibilities**
- Work with Citizens Advice Hartlepool and volunteers to develop and implement the Growing Older action plan and monitor outcomes against agreed targets.
- To identify the location and needs of older people in the Hartlepool community area
- To map existing support services for older people in the Hartlepool area
- To develop new support services for older people in the Hartlepool area
- To identify and develop new volunteer roles to meet the needs of older people in the Hartlepool area
- To assist with the recruitment, interviewing, training supervision, co-ordination and support of volunteers
- Coordinate group meetings with full administration support
- Act as the first point of contact for external partners and media
- Contribute to project reports on the impact and delivery of the service and the Annual Report
- Event management and coordination
- Contribute to risk assessments and ensure they are adhered to by volunteers
- Maintain and build relationships and work with external stakeholders e.g. Councillors, Healthwatch, NHS, VCSE

**Promotional activities**:

- Liaison with partner agencies as required by the project
- Promote the service to the public and other community and partner organisations
- Attending and holding stands at local events

**Administration duties**:

- Data entry - maintain up-to-date records of members and volunteer contacts using a contact management system.
- Producing and updating leaflets, newsletters etc using the agreed ‘house style’, ensuring that the information is up to date and refreshed

**General duties**:

- To undertake other reasonable duties as required to assist in the efficient running of the project
- To suggest and contribute to improvements in systems and processes to increase efficiency
- To attend appropriate training courses and events
- To abide by health and safety guidelines and share responsibility for the safety of yourself and colleagues.
- To undertake other reasonable duties as required to assist in the efficient running of the project

**Professional development**
- Maintain an up-to-date knowledge of issues affecting people over 50 and keep up to date with policies and procedures relevant to the post.
- Undertake training and personal development in order to develop skills and increase knowledge and understanding of your role

**Adherence to Citizens Advice & Growing Older Living in Hartlepool policies and procedures**
- Uphold the Aims and Principles of the Citizens Advice & Growing Older services and its Equal Opportunities policies.
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
- Feed into Social Policy reports on issues arising from older people.
- Undertake any other duties commensurate with the nature and the grading of the post as required by the Line Manager.

**Person Specification**

**Essential Experience**:
1. Knowledge, understanding and sensitivity to the needs of older people

2. Experience of organising own workload according to changing priorities

3. Enhanced communication skills

4. Enhanced organisational skills

5. Able to coordinate events and meetings

6. Good Administration skills

7. IT proficient - competent use of IT software such as MS office.

8. A high level of written and verbal skills to communicate with a wide range of individuals and organisations

9. Experience of managing volunteers

10. Ability and willingness to use own initiative and work without close supervision but also work under direction as required

11. Proven ability to manage own time, work to deadlines

12. Have an organised but flexible approach to completing tasks

13. A commitment to equal opportunities

14. Professional image and demeanour with members, guests, volunteers, staff and external organisations.

15. Calm approach to handling people’s & organisation’s problems

**Desirable Experience**:
1. Experience of working for a community-based charity/voluntary agency

2. Experience in coordinating a befriending service or similar service

**Job Type**: Part-time

**Salary**: From £12,506.00 per year

Expected hours: 18.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Flexitime

Work Location: In person

Reference ID: CitA-Hart Growing Older Co-ordinator
Expected start date: 01/04/2024

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