Telephone Triage Midwife

6 months ago


Worthing, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

**Clinical or technical**: Triage calls from women regarding maternity and neonatal related issues effectively using the University Hospitals Sussex Pathways triage systems. Signpost women to the most appropriate place according to their clinical care needs. Answering calls from women booked to deliver within UH Sussex in an efficient and courteous manner using agreed UHS pathways, policies, protocols and standards. Assist where possible with providing advice to paramedic and technician crews on site at emergency maternity situations.

**Leadership or managerial**: Assist where possible with providing a clinical assessment of the urgency of pregnancy related calls and support the timely admission to hospital, including support of the home birth teams. Act as a point of contact supporting coordination of escalation processes across the maternity units within University Hospital Sussex. Information and reporting: Accurately recording, checking or amending details on the call logging computer system. Keep contemporaneous records of the clinical advice given, liaise with the relevant acute service to update them of any planned attendances and utilise the electronic maternity patient records where appropriate.

**Communications and Engagement**: Signpost women to the relevant care are whether this is labour ward, early pregnancy unit, Day unit or community midwifery services. Assist where possible with fielding maternity related 111 queries and sign posting women to the appropriate care provider most suited to their current needs. Please refer to job description for full details of the role.



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