Counselling & Mental Health Service Administrator

5 months ago

South Kensington, United Kingdom Imperial College London Full time

This is an exciting time to join the Student Counselling and Mental Health Advice Service at Imperial College We have been investing heavily in our Service to better support our students through university life. We have grown from a small team to a diverse and multifaceted group of over 30 professionals striving to deliver the best experience possible for our students.

Thanks to increased investment we are now growing our Service's support team and searching for a new colleague to join us as a compassionate and innovative Service Administrator.

**Duties and responsibilities**:
This post will, amongst other tasks, focus on the development of administrative processes to support the growth in the Mental Health Advice, Study Mentoring and Mental Health Intervention parts of the Service. The post holder will regularly act as the first point of contact for students registering for support. Under the direction of our clinical staff, they will also support liaison with external bodies such as GPs, NHS specialised services, mental health charities and other departments. A detailed description of the role can be found in the accompanying job description.

In turn Imperial College London offers a great range of employee benefits including; competitive salary, 25 days annual leave plus Bank Holidays and 6-7 closure days at Christmas/Easter, great training and development opportunities and a generous pension scheme.

**Essential requirements**:
This post requires someone with strong administrative experience, excellent initiative, and the ability to make sound judgements in the face of situations that relate to the safety and welfare of students. As this post works with a large range of people, outstanding communication skills and compassion are vital. The accompanying job description provides full details on the essential requirements for this role.

**Further information**:
This is a full time and open ended post and you will be based at South Kensington Campus.

**Documents**:

- Job Description - ACA00210.pdf

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