Senior Patient Pathway Coordinator

5 days ago


Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

The Trauma & Orthopaedic department at Maidstone and Tunbridge Wells Hospital are looking for a Full Time Senior Patient Pathway Coordinator to join the Orthopaedic administration team.

This will be an exciting and challenging role as you will be responsible for looking after the Consultants and their patients full pathway from referral to treatment, ensuring that targets are met and excellent care is provided to our patients.

Exceptional administration experience and organisational skills are essential; along with an excellent telephone manner, knowledge of clinics/theatre lists and waiting lists.

This post is mainly based at Tunbridge Wells Hospital, but there is a need for some cross site working.

This role would be perfect for an individual who is determined, motivated, highly organised and can bring a positive approach to a busy and demanding role.

You will work as part of the Trauma & Orthopaedics clinical administration unit to coordinate the treatment pathway for outpatient appointments and inpatient waiting lists for orthopaedic patients to ensure that Government waiting time targets are met.

You would benefit from having knowledge of Allscripts, Theatreman, ERS, Medirota or similar systems plus an awareness of National Patient Access targets.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.



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