HR & Office Administrator

7 months ago

Westminster, United Kingdom Tortilla Full time

**HR & Office Administrator**

**Office Based**

**Full Time, London**

**The Role**

We are seeking a dynamic and organised individual to join our People Team as an HR and Office Administrator. As an HR and Office Administrator, you will play a critical role in ensuring the smooth operation of our office and providing support to the People department. This is a multifaceted role that requires strong administrative skills, excellent communication abilities, and a proactive approach to problem-solving.

As the HR & Office Administrator, you will play a crucial role in supporting the People Department and ensuring the smooth operation of our People Processes. You will be responsible for managing administrative tasks, overseeing employee records, coordinating right to work, contract and reference checks, and assisting with employee benefits and payroll administration.

**Key Responsibilities**
- Maintain electronic employee records and ensure compliance with company and HR policies and procedures.
- Maintain and update HR policies and procedures, ensuring compliance with relevant employment laws and regulations.
- Oversee and manage the HR inbox and respond to all queries appropriately.
- Assist with the onboarding process for new hires.
- Assist the Payroll Manager with payroll administration related queries where needed.
- Provide support to the People Director, including preparing documents and reports.
- Assist with employee relations matters, including conflict resolution and disciplinary actions.
- Assist in the planning and coordination of company events and employee engagement activities.
- Act as the primary point of contact for Head Office maintenance and cleaning including liaising with vendors and coordinating office supplies.
- Schedule and coordinate meetings and appointments in the office where required
- Organise and maintain paper and electronic files and records, ensuring they are easily accessible
- Assist with preparing reports and presentations, ensuring accuracy and consistency in data and formatting
- Conduct research and gather information as needed to support various projects and initiatives

**Requirements**:

- Minimum of 1 year of experience in a similar role.
- Strong knowledge of HR processes and procedures is preferred.
- Excellent organizational and time management skills.
- Ability to handle confidential information with discretion.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work proactively and independently.
- Proficient in MS Office Suite and HRIS software.
- Knowledge of employment laws and regulations would be desired.
- Experience with payroll administration is a plus.

**Benefits**
- Competitive salary and benefits package
- Professional development and growth opportunities
- 25 days holiday + bank holidays - 33 in total
- 100% discount on food at Tortilla & Chilango
- Company Phone + Laptop
- Pension contribution
- Perkbox membership (access to 1000s of discounts & wellbeing programme)

**The Brand**

Founded in October 2007, Tortilla is the UK’s largest fast-casual Mexican restaurant group, offering a high-quality, affordable, and freshly prepared California-style Mexican menu.

Tortilla was founded by Brandon and Jen Stephens after they identified a gap in the UK market for a high-quality, fun, and affordable fast-casual Mexican restaurant that was reminiscent of the taquerias of their native San Francisco—the self-proclaimed burrito capital of the world. We are committed to maintaining the authenticity of our ingredients and preparation methods - we do not have a single freezer on site

Following a period of impressive growth, we operate a multichannel order strategy that enables customers to enjoy our fast, filling, fresh food across dine in, self-serve, take away, click & collect and delivery. This is supported by more than 65 Tortilla restaurants across the UK, 10 sites in Dubai and Saudi Arabia, cloud kitchen estate and partnerships with leading delivery platforms. Last year, we acquired Chilango, further strengthening our position as the UK’s leading fast-casual Mexican chain.

Tortilla has ambition to grow and have circa 150-200 stores in the UK, with exciting growth plans in Europe through company owned and franchise models.

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