Womens Health Administrator
2 weeks ago
Post holder will be a member of the Women’s Health Outpatient Booking Team, responsible for the administration of the outpatient pathway in line with the 18 Week Referral to Treatment pathway.
To act as the point of contact for patients for follow up gynaecology appointment queries and antenatal appointments.
Responsible for the monitoring of follow up and treatment waiting lists.
Management of the self-referral process for new pregnancy, EPAU and T.O.P services.
Prepare and send out (with minimum delay) notification letters to those patients selected for outpatient appointment, notifying patients by telephone when necessary.
An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
Input patient information onto the various IT systems.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.
The post holder must have a keen eye for detail, ensuring databases and hospital systems are accurately maintained and administration processes followed to meet the targets set by both the hospital and the government.
Excellent telephone skills are essential as you will be the main point of contact for patients to discuss appointments and outpatient procedures, as well as liaising with other members of the team and other staff within the trust.
We are looking for someone with outstanding organisational and communication skills, who works well with staff and the public, and must be able to demonstrate experience of working under pressure and to set deadlines.
Please see attached full job description
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