Property Customer Service Officer

2 weeks ago


Guildford, United Kingdom Diocese of Guildford Full time

This is an exciting opportunity for an outstanding Property Customer Services Officer to join our friendly and experienced Property team on a full-time and permanent basis (35 hours per week).

The Property Customer Services Officer will be the customer interface between the property team and our customers - The Clergy and their families; Church Wardens, tenants, and our business partners - our trusted contractors

You will manage and optimise housing maintenance activity; responding to reactive property maintenance requests; liaising with contractors on the allocation and timely completion of work and ensuring clergy, tenants and partners are kept fully informed. Issuing work orders and managing the resultant invoices.

The role requires strong IT skills, flexibility over ever-changing situations, effective time-management, and the ability to multitask and prioritise accordingly.

If you have excellent customer service skills and experience working in a busy administrative role, knowledge of residential property and the ability to take initiative in the planning and implementing work priorities, we would love to hear from you.

**How to apply**

If you wish to be considered for the role, please send the following:

- A CV
- A supporting statement (no more than 750 words) detailing your reasons for applying, what you can bring to the post and how you meet the criteria.

**Salary**: £27,500.00 per year

**Benefits**:

- Company pension
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Guildford GU2 7YF

Application deadline: 19/03/2023
Reference ID: PROP1



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