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Commercial Trading Lead

4 months ago

Osterley, United Kingdom Sky Full time

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Commercial Trading Lead will be responsible for the delivering the in-quarter numbers across a portfolio of Sky products to existing customers through our inbound/outbound voice channel. They will need to understand the trading levers available to them and make recommendations to optimise customer and P&L performance.

What you'll do:

- Trading Expertise - Have a deep understanding of the drivers of all critical metrics including Demand & conversion down to a product and sales site level.
- Trading insight & idea generation - using large and complex data, clearly communicate findings in a simple and timely manner answering, “what is happening, why & what should we do.” Developing ideas to improve Performance across all important metrics.
- Reporting/trading governance - use your expertise and trading insight to deliver accurate channel reporting including root-cause diagnosis of any over or under performance.
- Provide mitigation or go-faster recommendations - use your knowledge to make recommendations across various senior partners, and the routes to market (channels).
- Coaching and managing strong teams - Managing a team of 4 you will use your technical & managerial expertise to lead, coach and develop a hard-working team. Ensuring teams are delivering output to a high standard, regular 121s, development plans and have strong direction for their role.

What you'll bring:

- Highly numerate and analytical combined with excellent communication skills to present findings in written, PowerPoint, spreadsheet and verbal format to senior partners.
- Experienced in fast paced work environments with large & complex data, delivering quick decision making that is commercial. Sectors might include but are not limited to, telecoms, Media, Pharmaceuticals, FMCG.
- Proven experience in coaching and manging hard-working individuals.
- Self-starter able to identify trends, issues and challenges - a real get up and go attitude to tackle issues head on and finding every opportunity to improve performance within the limitations and challenges faced.
- Tireless and results driven mentality, able to continually critique and optimise performance with a Positive mind-set
- Strong excel skills and experience of financial modelling
- Confident and credible, able to present work up to the Director of Performance, with excellent written, verbal, PowerPoint and spreadsheet communication skills

The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences

Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

Inclusion:
We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

Why wait?

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.