Experimentation Lead

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

We have an exciting opportunity within the eCommerce team, which will play an integral role in achieving our vision to create the most immersive and engaging digital experience in the country. The Experimentation Lead will be instrumental in driving trading performance and influencing decision making through practical data insights. We are looking for someone who has experience in ecommerce experimentation aimed at increasing conversions, someone who is able to measure, report, analyse, visualize and provide insights on all products on all digital channels. Along a strong partner management background, taking data and translating it into a clear and simple story is a key skill. This individual will be a hardworking, proactive and experienced professional who would like to help us connect more customers with the products they love.

What you'll do:

- A mix of product and program management, where you’ll lead the input and output of our experimentation process, improving ways of working on an ongoing basis.
- Able to support the Head of Experimentation in leading the experimentation process, comms and output quality.
- Analyse quantitative and qualitative data to gain deep understanding of how customers engage with Sky through eCommerce; using that knowledge, produce practical insights & recommendations for the wider digital product team.
- Play a key role in driving eCommerce results by designing and implementing experiments to improve our journeys, that advise strategy decisions.
- Provide high quality analysis to support the conversion rate optimisation and experimentation roadmap.
- Collaborate closely with partners across large, cross-functional teams, including product, marketing, analytics, engineering to keep abreast of new design and delivery and contribute to them.

Your Skills & Experience
- At least 5+ years experience in Experimentaiton, Optimisation.
- Consistent track record to perform in-depth analysis, synthesize results, develop stories, build strategies and make recommendations to business and technical leaders
- Experience in using customer feedback to inspire change within an organisation
- Hands on experience of working with Adobe analytics, ContentSquare and/or Optimizely
- HTML, CSS and/or JS knowledge is a big plus
- Strong written and presentation skills including the ability to break down sophisticated data into ‘big picture’ themes.
- Strong sense of initiative and a self-starter who can work equally well in a team or on their own
- A detective approach to find patterns and stories in the data

The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences

Your office base:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

Inclusion:
We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

Why wait?

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.