Head of Trading and Planning

3 months ago

Osterley, United Kingdom Sky Full time

Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

With an exciting, fast-paced scale up environment focused single mindedly on growth, but with the support of Sky and parent company Comcast, we’re looking for exceptional people to help drive our business forward. And with the support of a truly trusting and collaborative team, you’ll grow alongside our business. This role sits within the Commercial and Marketing department which supports all our market segments in Sky Business.

What you'll do:

- Drive the weekly trading performance and the commercial and marketing planning activities for Sky Business working hand in hand with functional and segment domain experts from across the business. All customer segments from Soho, MidMarket, Wholesale and Hospitality
- Weekly trading governance that highlights performance vs targets and drives focus on the key initiatives needed to meet / beat Sky Business goals
- Annual commercial plan / budget with finance team. These are the key commercial assumptions for the revenue and profit forecast but also the key time and events synchronised for all the segments to deliver the targets in the budget.
- Quarterly bottom up planning of activities and initiatives to deliver target demand gen, sales, resigns, churn, arpu before we start each quarter
- In year/quarter course corrections and ad-hoc commercial planning activities linked to partnerships or inorganic activities
- Be the “one truth” for commercial and marketing historic performance and future targets across Sky Business
- Whilst individuals across the business will own their distinct targets, your job is to shine a light on the key aspects of performance or target setting and push for the best possible, but pragmatic, outcomes in all cases
- Evaluate scenarios and do business cases for new propositions/products or marketing investments such as brand
- Work with strategic planning team as a key input on 5 year Long Range Plan (LRP)
- Manage the overall Sky Business marketing budget - working with segment and brand marketing leads to manage variances and asks.
- Identify risks/opportunities to commercial targets and partner with sales, marketing & other functions to drive appropriate responses week by week
- Lead a direct team of 2-3 commercial trading and planning experts, but work with a much larger virtual team

What you'll bring:

- A commercial thinker with a strong understanding of how the UK B2B telecoms and TV market works.
- You will be able to understand the key facets of trading performance each week and piece together coherent business responses that deliver the key outcomes over multiple time horizons
- Strong numeracy and forecasting including expert level proficiency using excel and other relevant data analytic tools - to create detailed analyses of historical performance, hydraulics for quarterly bottom up plans (sales, churn, arpu, etc)
- Able to tell a clear story and pull incisive insight from complex data. Experience of working with and distilling multiple and disparate insights and data sources into compelling and actionable recommendations
- Excellent communicator (both written and verbal) with ability to influence and confidently lead discussions at all levels up to C-suite
- Supportive and inclusive leader with a good understanding of how to get the best from people both within and outside the team - provoking the right discussion and challenges to get to stretching but achievable plans and a true view of historic performance and the “so whats”
- Experience at working in a leadership role (E.g. Head of Dept) in a commercial trading or planning function at a leading UK telco or media company. B2B telco experience preferable.

Sky Business

Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business.

The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more

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