Apprenticeship Compliance Coordinator

2 weeks ago

Birmingham, United Kingdom Birmingham City University Full time

**Location**:

- Joseph Priestley Building**Salary**:

- £30,102 to £32,721 per annum- Permanent**Post Type**:

- Full Time**Release Date**:

- 04 December 2023**Closing Date**:

- 23.59 hours GMT on Monday 01 January 2024**Interview Date**:

- Friday 12 January 2024**Reference**:

- 122023-728Birmingham City University is a large and diverse place to study right in the heart of the city and we currently have an exciting opportunity for an Apprenticeship Compliance Coordinator within the DSaAS Apprenticeship Delivery and Compliance team.

The Directorate of Student and Academic Services (DSaAS) leads on the development and provision of outstanding student facing services. The Directorate is responsible for ensuring that students have an excellent experience and provides services across the student and academic lifecycle from enrolment to graduation, covering everything from wellbeing services to ensuring new courses are set up correctly. The Directorate is at the centre of a transformation programme as we seek to make services which underpin our student experience more efficient and effective. Over the next year, we will reconfigure the ways we work, reducing silos, making better use of systems and improving compliance with regulations, policies and processes.

The post holder will provide a broad range of skilled administration support services on behalf of the University in support of apprenticeship administration and compliance. Working for the Apprenticeships, Delivery and Compliance team the post holder will support the apprenticeship compliance work across the University.

The main activities and responsibilities of the role are:

- Assist with the development of the APTEM system for apprenticeship data management
- The completion of compliance checks
- Transfer compliant records to SITS
- Work professionally and collaboratively
- Develop and maintain effective administration systems for apprenticeship compliance management
- Collect, collate and present data on a variety of topics, as needed, supporting the University’s monthly ILR submission
- Produce reports, letters, papers and presentations
- Respond to and appropriately redirect, where necessary, internal and external communications
- Actively participate in team meetings and undertake professional development and training activities relevant to your post.

Person Specification:

- A degree or equivalent experience which demonstrates comparable skills and ability to:

- Make decisions and solve problems.
- Assemble, evaluate and analyse information.
- Communicate effectively.
- Adopt a proactive and self-managing work style.
- A high level of literacy and numeracy.
- Excellent IT skills including advanced knowledge of databases and associated administration, word processing, spreadsheet packages, preferably Microsoft Word, Excel and PowerPoint.
- Experience of APTEM, or other apprenticeship management system, would be an advantage.
- Prior experience of administrative roles, with experience of working in a higher or further education environment in a quality assurance, partnership or apprenticeship setting an advantage.
- Experience of arranging events and meetings.
- Experience of effectively managing electronic database and paper-based filing and information systems.
- Excellent team working skills with the ability to work collaboratively and co-operatively with colleagues.
- Exceptional interpersonal skills with an articulate, confident and diplomatic approach to communications and tact and discretion when dealing with sensitive issues.
- Ability to successfully manage relationships with a wide range of contacts both internal and external to the University.
- Ability to assimilate written and verbal communication quickly and produce accurate, timely minutes and records of agreed objectives and actions for follow up.
- Excellent attention to detail, including proof reading skills, with the ability to maintain a high level of accuracy in written work and data management.
- Ability to work under pressure, meet tight deadlines and manage competing priorities on own initiative.
- Ability to draft a high standard of written correspondence on own initiative.
- Ability to deal with sensitive information and to maintain confidentiality at all times.
- A well-developed understanding of compliance issues and information governance.

Special requirements:
Able to undertake duties at different premises including any University campus as required.

May be required to work outside normal office hours to effectively support University operations and events. This will require flexibility, especially at times of peak activity.

**Further details**:

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