Care Coordinator

2 weeks ago


Blackpool, United Kingdom Blackpool Central West Primary Care Network Full time

Basic purpose of the role Care coordinators provide extra time, capacity and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals. They will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed. They focus delivery of the comprehensive model to reflect local priorities, health inequalities or population health management risk stratification. Key role requirements a.

Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids. b. Bring together all of a persons identified care and support needs, and explore their options to meet these into a single personalised care and support plan, in line with PCSP best practice. c.

Help people to manage their needs, answering their queries and supporting them to make appointments. d. Work with End of Life patients to case-find and then complete EPaCCS (care plans) on the patients behalf. e.

Raise awareness of shared decision making and decision support tools, and assist people to be more prepared to have a shared decision making conversation. f. Ensure that people have good quality information to help them make choices about their care, g. Support people to understand their level of knowledge, skills and confidence when engaging with their health and wellbeing.

h. Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles. i. Support the coordination and delivery of MDTs within PCNs.

General Ensure that all activities are monitored and evaluated. Attend internal meetings as required. Work in accordance with PCN policies, including the equal opportunities policy and practice. Attend any training courses and supervision sessions as required.

Work with due regard to the PCN Health and Safety Policy, ensuring that all practices and procedures are undertaken in accordance with issued guidelines. Undertake any other duties as may reasonably be required from time to time. Special working conditions To be prepared to work flexibly, including evenings and weekends if required. Currently the position will be based at Unit 10, Faraday Way.

Visits to each surgery and agile working may be required.


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