Sda Information Support Administrator
7 months ago
**Details**:
**Reference number**:
- 351585**Salary**:
- £23,500 - £25,300- per annum (pro rata), plus generous benefits and an average 27% employer pension contribution. Existing civil servants should refer to the Further Information document for salary details.- A Civil Service Pension with an average employer contribution of 27%**Job grade**:
- Other- Technical Specialist I**Contract type**:
- Permanent**Business area**:
- MOD - Submarine Delivery Agency - Information Management & Information Technology**Type of role**:
- Information Technology**Working pattern**:
- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- MOD Abbey Wood, Filton, Bristol, Avon BS34 8JHAbout the job
**Job summary**:
The Submarine Delivery Agency (SDA) is a part of the Ministry of Defence responsible for the procurement, in-service support, and disposal of the UK’s nuclear submarines. Our work is of unparalleled strategic importance nationally and internationally, ensuring the security of the UK’s continuous at-sea nuclear deterrent, and delivering some of the most technically complex programmes in defence.
Here you’ll find a community to belong to - whether that’s alongside project teams with a shared vision or as part of an employee network of like-minded individuals. We believe that, by celebrating different backgrounds and perspectives, together we’ll achieve the extraordinary.
Discover more about our work:
We offer 25+ days’ holiday, flexible and hybrid working, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of around 27%, to help work work for you.
For security reasons this role is open to sole UK nationals only. A ‘sole UK national’ refers to an individual who holds citizenship solely in the UK, without dual citizenship or nationality from another country. We’re unable to offer visa sponsorship.
This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you have been recruited for. If it isn’t obtained, or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn’t obtained within 12 months.
**Job description**:
We are currently recruiting for an Information Support Administrator to join our team. You will provide accurate and timely administrative support to a wide variety of end-users, receiving and actioning requests, checking against best-practice and relevant policies and procedures to meet agreed Service Level Agreement’s.
At the SDA, we champion flexible ways of working. Regular in-person attendance is required to promote the benefits of face-to-face collaboration alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role.
**What you’ll be doing**
- Action service desk requests, asset management, account services, basic information workspace administration.
- Collaborate, encourage knowledge sharing and communicate effectively with stakeholders and use KIM techniques to derive maximum value for the business from information and knowledge.
- Acquire, create and manage knowledge, records and information throughout its lifecycle to support the business effectively.
- Grow own knowledge and increase your stakeholder network.
- Be an active part of the Knowledge and Information Management community, attend meetings and participate in working groups.
**Person specification**:
- Experience of Customer service
It would also be great if you can demonstrate any of the following desirable criteria:
- Experience of handing information and records
In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:
- Knowledge and Information Management - Awareness
- Data Literacy - Awareness
- Working Together - CSBC 2
- Managing a Quality Service - CSBC 2
**Benefits**:
- Alongside your salary of £23,500, Ministry of Defence contributes £6,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- 25 days’ annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday
- Flexible and hybrid working options
- Market-leading average employer pension contribution of 27%
- Annual performance-based bonus and recognition awards
- Access to specialist training and funded qualifications
- Support for progression
- Huge range of discounts
- Volunte
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