Administration Assistant

2 weeks ago


Newcastle upon Tyne, United Kingdom Newcastle University Full time

**Salary**: £23,700 with progression to £25,138 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

**Closing Date**: 15 August 2023

The Role

We are looking for a motivated and organised individual to support engagement and employability operations at Newcastle University Business School. In this role, you will work across School operations to enhance the student experience and graduate employability outcomes.

Newcastle University Business School is located in Newcastle City Centre and at the gateway to the Newcastle Helix, a £350million partnership between Newcastle University, Newcastle City Council and Legal and General, where business meets Science.

Home to 4000 students, Newcastle University Business School is one of an elite group of Business Schools worldwide to hold triple accreditation from the three internationally recognised accreditation bodies: AMBA, AACSB, and EQUIS. This places the School in the top business schools worldwide and is testament to our reputation for Teaching and Research. Our vision is to be globally renowned for the Future of Work and developing students for a future they can shape.

Key Accountabilities
Provide administrative support across School operations with a focus on enhancing graduate outcomes and enriching the student experience
Liaise with external stakeholders to support the delivery of a range of projects within the School
Support the delivery of employer-led and skill-based extra-curricular sessions within the School. Including room bookings, student communication, event delivery, and tracking student attendance.
To provide administrative support for the delivery of in-curricular guest lectures, student projects, and other experiential learning opportunities
Provide operational support and planning for the Schools Sustainability Forum and annual SERS case competition
Support the School’s Career Consultants with the delivery of key projects including; the production of an MBA Talent Book, a mentoring scheme, and tracking graduate outcomes
Provide administration support to the Internationalisation Manager to process partnership renewals
Support the School’s Marketing team to deliver consistent social media content and increase engagement across channels.
The post holder will be on the School’s reception rota and will be expected to take on a generic health and safety role within the School.
To carry out other duties, as defined by the line manager or Head of Professional Services, which support the successful achievement of the Business School vision and strategy.

The Person (Essential)

Knowledge, Skills and Experience
Ability to manage large amounts of information and pay attention to detail.
Experience and understanding of customer relationship management and/or customer service excellence.
Ability to build relationships and networks; and demonstrate excellent team working skills.
Experience of supporting the delivery of events or activities
Experience of liaising with individuals from a diverse range of backgrounds
Excellent IT skills, particularly MS Office packages

Attributes and Behaviour
Excellent interpersonal and communication skills with the ability to develop effective working relationships with a range of staff and to work well within and across teams.
Ability to prioritise workload, work under pressure and manage multiple deadlines.
Maintains flexibility in work plans to allow for changing circumstances.
Ability to build relationships and networks; and demonstrate excellent team working skills.
A willingness to travel and work outside of core hours

**Qualifications**:
Grades A-C in English Language and Mathematics at GCSE (or vocational qualifications or equivalent) plus demonstrable work experience in a relevant role and/or comparable setting

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.

**Requisition ID**: 25872



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