Administration Assistant, National Client Solutions

6 months ago

Oldbury, United Kingdom Crowe Full time

We are Crowe - one of the UK’s foremost audit, advisory and tax experts. We are part of Crowe Global offering the right combination of global reach and expertise to help our clients succeed. We are the UK’s top Charity Auditor and have achieved this award for nine consecutive years. Our reputation and success is matched only by our ambition and we know that to continue our remarkable growth we will need to carry on engaging and keeping the best talent out there. This is the cornerstone of our growth strategy. Our friendly and inclusive culture is centred around our values of We care, We share, We invest, We grow. We aim to deliver excellent client service which adds value to our clients and a rewarding experience for our people. After all, if our people do well, so do we.

The successful applicant will be highly organised and methodical, show meticulous attention to detail and possess the ability to work under pressure. Being able to communicate to all levels of staff with confidence with excellent communication skills and a professional telephone manner are essential for the confidential nature of the work.

The successful administrator will have various prerequisite skills that include having outstanding people skills and the ability to build good relationships.

You will be working in a National team dealing with internal employees and liaising with clients this is a very varied role with scope for development.

**What does the role entail?**
- Acting as the first point of contact for our audit managers across various locations on a day-to-day basis.
- Building relationships with our clients to obtain information and support them in open banking access
- Liaise with online and external providers
- Use modern digital platforms to obtain confirmations
- Delivering work to the highest quality.
- Respond to managers enquiries for requesting bank confirmations
- Reporting for monitoring and financial purposes
- Potential to develop training and writing guidance

**What Skills are required?**
- Team player
- Great organisational skills
- Shows a sense of urgency and understands how their work (including speed, attention to detail, and quality) impacts the Firm’s ability to serve clients.
- Initiative
- Self motivated
- Good time keeping
- Good working knowledge of office suite, Outlook, Word and Excel other online platforms

**Why work for Crowe UK LLP?**

As one of the UK’s leading firms of chartered accountants, we are looking for exceptional people. Our ethos is to promote our friendly, approachable and professional style as business partners, building strong and long-term relationships with our clients.

We offer you an opportunity to continue your career and work for a Firm that offers stability and knowledge. In addition you can work alongside experienced professionals who put the client at the heart of everything they do.

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